Woolley’s Classic Suites

Upon entering my room, the toilet was clogged and there was feces in the bowl. There also was cereal on the floor so not sure if the room was vacuumed. During my stay, the TV went out and when I called the lobby, he didn't seem to care much. There is a convenience fee for the parking, which is mandatory, so parking is actually $17.25. The staff didn't seem to care about any of my complaints, offered nothing despite the inconvenience. I will never stay here again and I recommend you avoid this place.

Absolutely cute and niche hotel. Can't wait to come back!

I booked this for the free shuttle to the airport and because it seemed pretty unique on the inside. I needed a 3:30am ride to airport. When I checked in at 4:30pm, front desk told me their shuttles were "fully booked" for that time and I'd have to schedule a lyft/uber. No apology or offer of assistance other than "helping" me download the app if I needed. (I live in a rural area where there is no lyft/uber and did not feel assured I would actually make my flight.) Got to the room (which was beautiful) and the fridge did not work. Didn't bother contacting them. When my lyft picked me up, there were two shuttle vans sitting outside of the lobby with no drivers or passengers in sight. Beautiful place, but don't count on them.

Excellent Hotel, but we were very disappointed the pool was not open for the duration of our stay, it is one of the main things we look for, plus we had to pay for parking, we normally don't have to

This was a beautiful place to relax before our flight back out of Denver.

Other than the no info and no acknowledgements, breakfast buffet was good, the bed was comfortable and the hotel it's self is very pretty. Carpets, however, were dirty at least in my room and the bathroom tub very slippery could really hurt someone.

Thank you Wooleys management and staff. Next time in Denver, we will definitely stay here.

Beds very comfortable, breakfast is great

Overall unhappy. Staff didn’t appear happy, either - not a single smile to be seen.

It was a very nice place. My wife and I stayed there on our way to west coast. The rooms were really clean and staff was friendly. The Breakfast was good but could be better. For the price the breakfast it was not a very good value for money. Overall, it is a very nice place to stay. We have booked a room to stay there on the way back. Would recommend this place.

Loved the room! Great service and great staff. The building is absolutely beautiful and the food is great.

The hotel room was a good size and nicely decorated. Very happy with our experience. Couldn't get the hotel parking app to work so reception desk had to check us in.

Bad

We came one time for our anniversary 4 years ago. We fell in love with it then and have returned every year for our anniversary. The day staff for our first visit was absolutely amazing. However, the evening/overnight front desk staff; they were not pleasant at all. We had not seen them in the most recent years since then so I am hoping they are no longer there. The rooms are clean and so comfortable. Such a quiet and warm ambiance throughout the hotel. We absolutely love it and will continue to come each year We were unpleasantly surprised to find that the parking has changed. It is now a $16.99/night fee for parking, when it had always been free in the past. I feel that if any frequent visitors, such as ourselves, are lost...it would likely be because of this fee. It was unexpected and not something that was provided on the website at the time of our booking. So we were completely taken aback by this. Hopefully they can do something about this and remove it altogether. Because it not a large lot as it is. I would strongly suggest removing the parking fee.

Beautiful room with huge bathroom. Felt like a much more expensive hotel than it was. Staff were very friendly. Great location close enough to airport and many dining options.

Very comfortable stay. Enjoyed being able to dine and drink onsite and also how comfortable the room was. Very convenient airport shuttle and nothing but positive comments to say in regards to my entire stay.

Ever since Woolley’s was bought by Marriott it’s gone downhill. They now charge for parking and they never used to. They were supposed to remodel it last winter and never did. Then it was supposed to get remodeled in the spring. Never happened. It’s become very clear they are not putting a penny in the place until it gets remodeled and who knows when that will happen. I used to love Woolley’s but you can definitely do better. Really sad…

Cons: The breakfast was not worth it. I asked about late checkout three times before I was given an answer, which made it hard to plan my day of departure.

The beds are like boards to sleep on!

Was rather disappointed they charge you now $17 a night to park your car, they never used to but I believe it has been bought over from Marriott group.