Super 8 by Wyndham Austin South / I-35

Really bad all

clean room

I like the fact that I wasn't rushed to check out. I know that check out is at 11, some places they come to your room at 9 to let you know to check out. which is kind of inconvenient if you're trying to sleep late. People love to go in and out of their rooms and slam their doors. My neighbors did that all night but that can't be controlled.

Bad

We had exposed electrical from a missing lamp. The outlet was next to it and the hot wire touched frame and sparked. Had them switch our room. Based on the stains on the walls and doors, I believe these are mainly used for long-term living.

This property is full of homeless people and drug addicts and a hole in the wall.

Nothing The area

No trash can in the room. No ice available

Coffee was the only thing they had. No food No trash can in the room. No ice available

Only a prepackaged muffin.... After being moved to 3 different rooms, the water faucet was missing in the shower....we just made due....the first room didn't have hot water, the second room the tv remote didn't work, and we didn't want to move rooms again...

After being moved to 3 different rooms, the water faucet was missing in the shower....we just made due....the first room didn't have hot water, the second room the tv remote didn't work, and we didn't want to move rooms again...

The outside didn’t look well kept I like the Customer Service that the lady at the front guest gave, and the gentleman in the evening gave us a blanket

A/C kept blowing warm air despite adjusting settings (only had one night of cool air); TV was broken; Shower faucet diverter knob/handle missing

Good

clean

Cleanliness N/A

I could not get into 1st room as door latch was engaged. Front desk person had to force the door open than asked if it was okay for me to stay in. I said no as door latch was not working and since it was forced open I did not feel safe. 2nd room had broken toilet set, no hot water in tub or sink, bathtub would not drain and unusable, no trashcan, and breakfast was no longer being offered. I booked this room and paid extra (room cost 69.30) for the stay to have breakfast. Breakfast is still advertised on site and I think I should get a refund (other place room cost 45.00) of 24.30 as this was not avaialbe. Also, Hotels.com should make Super8 Update website telling people breakfast no longer available, so people dont book expecting breakfast.

Nothing they cancelled my reservation that was confirmed. I had to sleep in the car as everything was booked for spring break Everything!!! Only trash businesses cancel reservations that are confirmed.

The room was in horrible condition and extremely run down. Did not feel like a comfortable space at all.

This property is very very run down. There is no security or any such thing. We checked in, and the female desk clerk put us in a room that is behind the property and faces a lot. People were hanging outside their rooms and in the parking lot drinking. It was the sketchiest hotel property I have ever seen. I think some people live there. Not a safe place for a mother and daughter to stay at all.