Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Big comfortable room near the airport and shops. Hot tub and pool were lovely The floor around the pool and huttub were dirty with clumps of hair

Pool was dirty, hair all over the floor and in the pool

clean room

Exceptional

Room was clean (2 queen/sofa couch) and spacious- but too much furniture in the sitting room- had to move several items so we could fold out the sofa bed. Pool and hot tub were nice, could use a good scrub and sweep of the leaves and outside debris that had blown in.

Great experience 10 out of 10 !!

Breakfast wasn't good at all, room look very old and not that clean

I appreciate that the hotel offers a shuttle service to and from Chicago O’Hare Airport. They offered complimentary breakfast. There’s a pool and hot tub along with an exercise room. My room wasn’t very clean. I found a couple dead bugs on the floor. The floors were sticky (felt as if they haven’t been mopped or swept in a while). There was no toilet paper holder. I just had to keep the toilet paper on the counter near the toilet. There were worn marks on the shower, along the baseboards, sink area, etc. Overall the room looked like it needed a renovation. The hot tub wasn’t very warm. The pool seemed warmer than the hot tub.

Nothing Place clearly under new management that runs hotels like a section 8 project. People literally out front smoking weed as guests come in. The bed is on stilts so watch your toes. I wouldn't dare eat in the breakfast area. Absolutely nasty

Good breakfast and staff

One small issue, I'm very sensitive and allergic to smells. The room or possibly carpeting had an odor that congested me. It was difficult to sleep and breathe during the night, otherwise it was fine. Updating by removing carpet like other remodeled hotels should be done in my opinion. Thank you.

Bad

I enjoyed my stay in a clean room with friendly helpful staff! The breakfast is amazing! I also used the treadmill for a great workout!

It was great! The receptionist was helpful to book airport shuttle.

Shuttle driver was not polite at all. I on occasion the drivers didn’t pickup as he was not sure of the Hotel. Another occasion the driver did not turn up on an hourly shuttle service. Ridiculous, they don’t respect time & money of their guests.

The room was clean. I could use a little updating.

The room was okay for cleanliness(certainly not perfect), however the ac was broken(could not control the temp and it was 50 degrees in the room without blankets) and the management told us to unplug it(which was tricky since the cord end wasn't even visible to us). The next day they did fix it, but we did without any ac/air for the night. Additionally, there were many things broken such as the drinking fountain in the hall(only source of drinking water besides water for purchase), the sink(didn't drain properly) and the broken equipment in the fitness center(wires hanging out of the machine, signs missing from the wall(you could tell by the missing paint shaped like a square), no free weights(only a old and strange machine)AND it was dirty! The breakfast was marginal and the entire place could use a deep cleaning. The best thing about the hotel was the consistent airport shuttle. If it wasn't for this I would have rated it lower.

Faculties and staff Furniture

it was overall decent i booked for 6 am and could not check in till 11....i should not of had the option to book that early and pay for early check in AND put 250 down just to have to sit outside for 8 hours after driving 8 hours...on top of that me and my family three kids btw had to sit outside while everybody else ate they said we could come eat at 1030 other than that it was fine

Convenience Cose to the airport