Courtyard Charleston Waterfront by Marriott

Lovely property. Shuttle service to MUSC and historic district is very convenient. All staff were pleasant and helpful.

The rooms are big and comfortable and the balcony is nice. I think guests should have been compensated in some way for the pool being down, or given advance notice to switch hotels. I was disappointed in marriot and the approach.

The property was under construction while we stayed here. I felt taken advantage of because of this. Any other place we could have stayed didn’t have the noise or displacement we felt. I still paid full price for a property that wasn’t a complete product that I paid for. Construction ALL day, maybe a couple hours of no construction while we stayed. That should have been reflected in what was charged. We would have stayed somewhere else for the same price. I hope corporate reads this as I am a fan, I just think I was duped for quality of stay vs a property under construction.

Great experience!

Good

Nice place to stay with a beautiful view

Breakfast menu was fresh, room was clean with lovely view of the harbor, and enjoyed the patio outside with the fountain and rocking chairs.

Pay for parking, no complimentary breakfast

Wish there’d been more variety on breakfast menu- or try and offer continental breakfast. As it was a bistro- not a restaurant- evening food was ok. Enjoyed hamburger and club sandwich. Was disappointed in ‘partial view’ room. Tree right in front (roads seen easily). and side view was basically part of next balcony and a tiny bit of marina.

Clean room

Great location to downtown and the view of the water was very pleasant!

Perfect!

The pros: The shuttle was the best part of the hotel. The drivers were excellent and kept things moving. The actual hotel room was pretty clean, except for the balcony coverd with winter debris. All in all, not a place I'd stay again. Instead, I'd go across the street to the Hilton.

Had a great time here. The shuttle bus was a great option, helpful staff and the Bistro was so convenient for a family. Hanging out on the deck made for beautiful mornings.

For the price of this hotel, I was expecting it to be top-notch. From our “water front view” we got mostly a view of construction trash. In the parking garage, there was a whole section cordoned off that just held hotel extras (chairs, etc) but it was completely unorganized and looked like a dump site for hotel staff. Cement was chipped and dirty…all in all a disappointing stay for the price I paid.

I booked this hotel based on the pool. When we got there, it was drained. There was no notice stating it was not in service at time of stay. Other area hotels had their pools open at the time of stay so I had no reason to think otherwise. This hotel is also under construction and there was also no notice stating that as well. There are dehumidifiers lining the hallway and the new wallpaper is falling off the hallway walls. We also accidentally left an outfit hanging in the closet and it couldn’t be found even though they have a lost and found just for this situation.

Upon entering the room, there was a noticeable musty, mildew-like odor that appeared to be coming through the air vents and persisted throughout the stay. This created an uncomfortable environment and suggested potential underlying issues with the HVAC system or moisture control. For a hotel operating under the Marriott name, this was disappointing and not in line with the level of quality one would anticipate. Overall, I would rate this stay as closer to a 2-star experience due to the condition of the room. I hope management addresses these concerns promptly, as the issue significantly impacts guest comfort and perception.

Our final day: power outage!! (Several blocks lost power, including the nearby hospital). Guests were being entitled and arguing, but mgmt and front desk staff handled it with grace. We will return and look forward to the pool being open when we come back!

The location is convenient. The staff is friendly and efficient. Always our place to stay when visiting Charleston. Nothing to dislike.

The room was very clean and quiet! The desk clerk who checked us in was awesome!