Charlotte Marriott City Center

Breakfast was nice. I could hear the traffic/music from the 7th floor kind of loud. I couldn't fall asleep with noise but it was nice I didn't like being charged a destination fee for attraction, when I didn't plan for that nor appreciate that. I was there not for vacation, at check in they said it started May 1, 2026 of the extra fee. The hotel is collecting from the public $50-$100 and that's right

Hidden fees and depending on which staff member you got you received different information! Parking, internet, food and “destination fee” were not relayed properly and felt deceptive. Room was nice however the ceiling looked as if recent water damage. The location is in heart of everything and I felt safe.

Superb

Passable

Everything at this property was great. The only thing I didn't like was how much it cost to park even as a hotel guest. The staff was very helpful and nice and they always were willing to help. The hotel was close to the venue which made for easy access ro and from our event. I would definitely stay again

Great stay

Superb

Check in was supposed to be available by 4 pm. We arrived at 630 pm and they said the room wasn’t

Beautiful property, very convenient for my trip and everything was clean!

Exceptional

Walking distance to our event For $700 I’m not impressed, maybe if it was $100. The room we stayed in was small and cramped. The bathroom had no fan so anytime someone showered the whole entire room got extremely hot and muggy. The mini fridge didn’t get anything cold so my breast milk spoiled.

nice and clean hotel, each staff member i talked to was helpful and nice. having to pay for parking is dumb and should be somehow discounted within the stay of the hotel

Great location in walking distance to Bank of America stadium. The gym was extensive, restaurant food was good; coffee shop open early. Would stay there again for another trip to the area.

Overall it was a great stay and the service was excellent. One of the pillows was stained which was disappointing. The location is very convenient but the hotel is located across a club that is open until 2am and the music and noise from the street is very loud. Even though we were on the 11th floor, it was nearly impossible to fall asleep from all the noise on the street, including loud motorcycles and loud vehicles.

Great Place

Expectations were high and I slept great but the bathroom needs work. Very low shower pressure with slow drainage and no bathroom privacy because they use a sliding frosted glass sliding door.

The room temp was perfect which is unusual in a hotel. I never touched the thermostat.

The hotel itself is clean and well located, but the staff is poorly trained and inattentive. Had to call twice for housekeeping during our three night stay. Needed assistance with luggage when leaving. The attendant took forever to arrive and then showed up without a luggage cart. Supplies in the M club, such a cups and plates, often ran out with no one paying attention to the need to re-supply.

Exceptional

Noisy protesters