Econo Lodge Charlotte Airport Area

When I called Hotels.com to rectify the issue, I was forwarded multiple times and hung up on. I have still not received a refund for the stay I never got to have.

The staff was friendly and the bed was comfortable Not the cleanest ...some damage to the roomthat could potentially cause injury such as raised flooring. Also noticed mold in the bathroom.

Night staff wasn't very good and the rules about checking on aren't explained very well

Buena

The side of the building that the room was reserved for.

It wasn’t clean, it smelled, and everything just seemed super suspicious and unsafe.

nice place.

Nothing the wise place ever They had a curfew on an ice machine the breakfast was horrendous and when I try to stay another night, they retrieve service

It quiet & relaxing! Nothing

Good size room with decent amenities Shower didn’t get very hot

There was lots of noise outside. While our room was a non-smoker room, folks smoked outside near the room, so smoke came into the room.

Did not have a non smoking room as requested. Had to get money returned and search for another hotel.

Great

Was clean but very noisy

I love that everything

I was really disappointed the manager was very nasty and yelling at me the breakfast included had bugs in the cereal and I saw a lot of bugs in my room it was a horrible experience

Can do better Did have nothing cereal and milk

employees was disrespectful and inconsiderate

Pricing was accurate to the service. You get what you pay for. It matched my low expectations. In short I didn't like: Customer service, the cash only deposit needed, outdoor noise, interior quality, and the "breakfast". Staff wasn't around when needed and was rude when I checked out, don't count on them. I'm guessing she was sleeping at the time as she went back upstairs out of the office after. In her defense it was midnight on a Saturday. You need $50 cash deposit to check in, can't use a credit/debit card. If you don't have it then they will point you to the gas station ATM and the charge is $5.50. Renovations are needed and the door has a gap so you can hear any car that drives by (also near a train track). The smoke detector was knocked down and everything had a layer of gross feel. The room was a decent size. Breakfast consist of two cereal dispensers, coffee (wasn't filled at the time), a gallon of milk, and two loafs of bread. You're better off going to the gas station next door for breakfast. Please don't bring your kids here.

Very convenient and very affordable There was no hot water, the smoke alarm in my room was off the wall and not working