Home2 Suites by Hilton Charlotte I-77 Tyvola Rd

Exceptional

Staff was amazing other than one of the breakfast workers who was quite rude. Rooms were clean. We were missing a kitchen drawer. My biggest complaint was they only had one elevator working. Also day one they shut the pool down claiming it would be a quick fix. 5 days and no pool. My kid was so heart broken.

Very clean

My daughter thought there was bird poop on the curtain… IT WAS NOT BIRD POOP… the room smelled like some type of urine mixed with cleaning solution… They changed our room.

The breakfast was very good, and overall, everything was quite clean. The air conditioner was leaking water on the floor and the toilet seat was cracked. The kids were disappointed that the pool was closed because they were balancing the chemicals.

The front desk guy was really nice and helpful! The hotel was really torn up through. I was disappointed with the lack of cleanliness and maintenance on the property. The door frames not falling off, the elevators working and In good repair.

Convenient location

This place was amazing, no other words to describe it!

Exceptional

I’m still waiting on my deposit refund… when I called she said oh it’s already been sent, or should have.. but then when I broke down the transaction that is already in my bank account she said oh well just give it another day or so… that was annoying.. anywhere else I’ve stayed it’s almost immediate after checkout.

It was convenient , bed was super comfortable I’m still waiting on my deposit refund… when I called she said oh it’s already been sent, or should have.. but then when I broke down the transaction that is already in my bank account she said oh well just give it another day or so… that was annoying.. anywhere else I’ve stayed it’s almost immediate after checkout.

Exceptional

Exceptional

Exceptional

thank you for being pet friendly

Everything!

everything was perfect accessible and very close to Ross, a car wash and shopping centers & restaurants

Easy parking, easy to find. perfectly good room. I like the table on wheels, shower had good pressure and was hot. although TV didn't work and a couple of plugs didn't work. I could have mentioned it but wasn't in my room much to bother. Also - pool had no heating either. I didn't use this but did see the sign. I probably would have used it if it was heated.

Very clean nice rooms

Hotel staff was professional and helpful they assisted us with a early check in when arriving earlier than expected. Breakfast could have been a little better but overall the staff was helpful when needed the room was clean and spacious and the beds were comfortable as well.