Comfort Inn & Suites Chattanooga-East Ridge

Good

Budget hotel with budget price. Room was clean, breakfast was okay with limited options. Plenty of food options nearby.

Nothing good to say.

This had the nastiest couch I have ever seen , I can’t believe this was aloud , we were afraid to even set on it and one side of it was sunk in . Just terrible . We booked through booking .com and then yall added another 20 dollars to our stay .would not recommend anyone staying there . I have stayed in others and they were so nice . It’s a shame we paid for such a bad place

The friendly atmosphere

Very clean, really good breakfast

The beds were pretty lumping and the first floor had a very mildew smell to it. We honestly would like a discount on the room. For the owners knowledge, there was also water coming out from the shower handle. That will eventually cause an issue in the shower.

It was a short stay but it was nice and clean and had everything we needed on a short notice

Very clean, smelled great, spacious room Staff could have been friendlier

The breakfast was ok ,,got ya started,,The a/c we didn't think it cooled enough in the room.really no complaints we like the location,

My bathroom sink was 1/4 of the way pulled off the wall. Window Blinds wouldn’t go down. Everything in the room was outdated. Ironing board stained and dirty. Carport was old and worn out. Breakfast wasn’t tasty, eggs were not scrambled but in pancake rounds and sausage gravy had no taste.

It was a little hard for us to find, being older. Good value for the money.

Exceptional

Exceptional

M

I stayed at this hotel and was charged a hold on my credit card. When I called the hotel to resolve it, they told me the charge had been reversed already and I should contact my bank. When I called my credit card company, I was told the hotel had NOT reversed the charge — directly contradicting what the hotel staff told me. This is not a billing error — it is a matter of dishonesty .’ I was passed back and forth between the hotel and my credit card company while the charge remained on my account. I would strongly caution anyone considering this hotel. If they are willing to mislead customers about unauthorized charges and refuse to own the problem, there is a serious integrity issue with how this property is managed. Stay elsewhere — there are plenty of honest hotels that treat guests with respect.

Loved the ice cold lemon infused water and 24 hour hot tea/coffee availability. Make your own Belgian waffles were perfectly done. Great breakfast selection. Close to several restaurants, shopping , and gas stations.

Good place for a weekend trip

Cleanliness NA

One of the two reasons we selected the property was of the pool only to find out it was closed. Would have stayed elsewhere if we had known. Otherwise, a nice place.