Quality Inn & Suites Chattanooga-East Ridge

Very clean & staff was awesome

There’s paint splatter all over the wall walls. The shower-head was detached from the wall and dangling the sink handle, fell off. There was no microwave in the room. The attached room didn’t have a functioning, refrigerator and smelled like it has mold in it. There was blood stains on the inside of the curtain and someone randomly all throughout the night, kept calling my room.

The front desk gentleman was very helpful and friendly. I didn't notice an accessible room available when booking the room. Will definitely ask for that next time.

Air conditioning was very loud, the rest of our stay was very good.

It smelled like weed, we had prank calls at all hours of the night, a barking dog walking up and down the hall in the middle of the night, and a car alarm going off in the middle of the night

Refrig freezer useless 3/4 full of frost. had to change room. New room TV remote did not work. worker brought replacement, then had to come back to get picture. Workers were only part of "Quality in name! Bathroom was a joke.m raw unpainted 1x2 wood holdin up bathroom counter. below counter walls were3 colors {pealing paint} ceiling had a half- assed patch job. Hallway carpet worn out 5 years ago!

We have stayed here before but this time was nicer. It was clean. The elevator is now working.

I love the room n staff It was nothing I didn't like I love everything

Thank you for the wonderful hospitality. Everything looks great—the room is clean and the staff are excellent.

Very good

Exceptional

...

Very good

Room was good.

The room was clean, but it did not have tissues, the shower head was very rusty and could not be adjusted to change the water spray; the shower hot and cold valve handle could be turned beyond normal range, it almost came off. Not to mention water was barely warm, not hot. Breakfast served hard boiled eggs that were still frozen from being in the freezer and the Tatter tots were raw, not cooked to a brown and crispy appearance.

Location. Lots around the hotel. It was a bit old.

Exceptional

Exceptional

This hotel is outdated and n

The lobby and halls were very warm and had a very distinct smell that was off-putting. The room was fine, and clean though and did cool down.