Residence Inn Chattanooga Near Hamilton Place

The breakfast was fine, very normal hotel breakfast: cereal, eggs, oatmeal, bagels, sausage, etc. Our A/C in our room had issues on the second night there. It wasn’t unbearable for me, but my husband likes a cool 68° room and 75° was unacceptable. The maintenance staff tried their best, but couldn’t fix the sensor in the room. We couldn’t change room due to them being at capacity.

Exceptional

This hotel was so nice, clean and we loved the fire pit. I highly recommend this hotel. Very nice and even has a golf putting site. Our room was a 2 bedroom, 2 bath. Very nice and the kitchen had everything we needed. I loved everything about this hotel. First time saying this about a hotel. Onlything I can say is they need ice machines on each floor. We had to go to front desk for ice.

We did not us the hot tub so cannot report on that.

EXCELLENT

Superb

Very good

Will definitely stay again

Great Location

Pleasant

I like the layout of the room we stayed in! The breakfast was not that good! Where’s the waffle maker? And fresh cut up fruit?

The staff was very friendly and the lobby was very nice. The rooms were very nice. There were just a few spots in our room that wasn’t cleaned from previously. A bathroom door had a small smear on a mirror as well as the mirror in the bathroom.

We were disappointed that the pool was not heated. We were told that it was a heated pool., but it was not heated so we were unable to enjoy that. We even asked at the front desk and they said it was heated. We did inform them that it was not. See above

Good

The room was quite nice. Very nice staff. Lots of sand in the pool. Rooms are supposed to be sound proof but they aren’t. Trash cans did not have trash bags

I was very disappointed. No liners in the trash cans and we brought four children. Part of the carpet had been ripped up and carpet tacking was exposed, almost immediately upon getting into the room my toe was cut open by it. I have a very active 2 year old with autism that can’t comprehend danger, who was very fussy she had to be restrained for the majority of our stay after sitting in a car for 8 hours on the drive here. We had 2 rooms as we brought a total of 6 people, our rooms were on the 4th floor. Our keys kept needing to be reassigned to the room as they would just randomly stop working, which brought frustration and anxiety on the adults and children if we were to be separated in a new place. The bathtub didn’t hold water and the bottom of it was worn and scratchy- overall uncomfortable for the children. We had no towels in one of the rooms, nor did we have blankets ready for us. For $300, 4 kids in tow it just seemed really thrown together in a very unprofessional fashion.

Passable

Staff was great, 2 bed 2 bath room needs some changes, room 112 has a cracked across the back of one bathroom sink. The drapes in main living room has tears, chews, or cut out positions should be changed. Keep up the good work.

Passable

The staff was very helpful and the rooms are huge. The property is a little dated, but not bad. Breakfast was very good, and they always keep a list of local events in the lobby.