The Chattanoogan Hotel, Curio Collection by Hilton

A Beautiful stay! Loved the staff, especially at check in and out. Our view was very nice and loved being able to safely walk to all the fun things in the area with my family till almost midnight. I found the beds and the shower head especially dreamy! The only thing I desired was a lil microwave for our late night munchies! No worries, we'll be back and Love EVERYTHING about the property❤️

Superb

Rooms are too dark Not enough lighting very irritating No coffee bar had to drink starburnt Valet app confusing

After driving 12hrs, we just wanted to get something to eat, relax and watch some TV. Restaurants were getting ready to close in the hotel and the food reflected that. The tv in the room wouldn't work, technician couldn't get it to work, said they would be back with another one and never came back. Called front desk, they said it was down there.... like I'm supposed to go down and get it. Finally just went to bed. The fridge in the room didn't work either, had to throw out the food we put in there to keep cool.

Bad

The staff here is amazing and beyond helpful. When the A/C was making a loud noise, they graciously moved us to another room. I love having a Starbucks inside the hotel. Convenient location for highway access.

Very good

Good

Honestly, not much. I stayed from Monday, May 25, 2026, to Wednesday, May 27, 2026, and my experience was highly unsatisfactory. (In my opinion:The hotel doesn’t look like the pictures that are located on booking. Com) Initially, the housekeeping staff did not thoroughly clean the room. After reporting this issue to the front office, a staff member named James explained that the level of cleaning depended on whether a deep clean or a regular clean was performed. This indicated that the sink, which remained dirty from the morning, was not to be cleaned during the regular service. Additionally, between approximately 1:30 am and 3:30pm. each night, I experienced someone attempting to enter my room by twisting the door knob. On the first night, May 25, 2026, I attempted to report this incident to the front desk; however, management was unavailable, and my concern was not relayed to security or management. On Tuesday, May 26, 2026, I was able to speak with James, to whom I reported both incidents. He explained that the night manager was on lunch and would return by 11:30pm I informed him that we were exhausted and had been out all day, requesting that the manager call me before 11:30am Unfortunately, this call was never received. Around 1:30 a.m., the issue recurred. I contacted Cain, the front desk manager, who stated that James had only left a note instructing him to call me. I reiterated my concerns regarding housekeeping and was told he would contact housekeeping to clarify their responsibilities. Furthermore, I expressed concern about someone continuously attempting to tamper with my door knob each night. My 14-year-old daughter was also present in the room. Cain suggested that I use earplugs, to which I responded that if I had already informed staff about someone trying to force entry, earplugs would not address the safety issue. Throughout my stay, I felt there was a lack of urgency and professionalism. I experienced significant sleep deprivation due to these disturbances.

Missed recognizing Hilton loyalty status or additional perks.

Good experience. Restaurant and rooftop bar were both good.

Great roof top bar. Hotel was very clean and the staff were very friendly. Very large nice property.

Very loud. A little used looking but nice overall.

First stop on a road trip. We have stayed here before it was Hilton. Rooms have been nicely modernised. Rooftop bar is a great addition. We like this location close to Warehouse Row and ChooChoo bars and restaurants but also nice easy and flat walk to riverfront and river arts district is lovely.

Very lovely atmosphere, great restaurants and location, comfortable and clean room.

Best hotel ever! Can’t recommend more. Delicious food & atmosphere at the restaurant & bar

Enjoy going to the Chattanoogan. My only criticism is that my room was next to the highway and very noisy (even numbered room). Only pick the odd numbered rooms.

Enjoyed the staff at the Spa. The spa director was fantastic. I didn't much care for the ladies at checkin counter - no very friendly. But the ladies working the counter at checkout. were super. friendly and nice.

Everything N/A

I didn't much care for the ladies at checkin counter - no very friendly. But the ladies working the counter at checkout. were super. friendly and nice.