Fairfield Inn and Suites By Marriott Chesapeake

Room was clean,

I didn’t like that my first room smelled like stale cigarettes and the second room wasn’t cleaned properly. Sticky stuff on the nightstands. Dirty carpet.

Breakfast, and the staff in the breakfast area, were great. The front desk staff was friendly and helpful at check-in and every morning. The room was comfortable (the air conditioner was pretty loud when the compressor kicked in). The shower was great. The only problem was that housekeeping never came to clean or replenish the towels in the six days we stayed, even when we stopped by the front desk in the morning to inform them that we would be away for the day. The TV was very loud when it came on to the main menu page and the sound kicked in and out when watching a program. CBS was not available on their system. The pool area was nice but very loud from highway noise.

The only thing that we felt needs improvement but will still give 5 stars for is that while the bathroom is very roomy, there is no shelf or counter where to place anything such as a robe, towels, toiletries or change of clothes. We look forward to staying at the Fairfield Inn & Suites in Chesapeake on any future trips to the area.

Everything was GREAT!!

The front desk personnel were very accommodating. I called for early check in since I arrived in town early. I liked everything

The staff is amazing Nothing

I was there for 9 nights, I normally keep the DND sign on the door, but after 4 days I needed some trash taken out, so I took the sign off each morning by 10 am. By the 6th night, I finally had to ask them at the desk to have my room cleaned, no one had been in all week. They still didn't come into my room. I had to ask the desk again on the 7th morning to make sure they came in, and also mentioned that the room was very damp/musty smelling. Maybe the AC? The BEST part of the stay: the location, very convenient to everything in Chesapeake (shopping, family, restaurants etc.). Also, LOVED the breakfast selection. It changed daily, but was always fresh, hot and delicious. The breakfast staff were always friendly and attentive. I also have to give a shout out to my girls at the front desk... they were fantastic. Every day they saw me they called me by my first name and we always had a giggle. Worst part: room smell and Oh... some guest in one of the rooms disconnected their fire smoke alarm and set off the alarm to vacate the entire hotel at 2:45 A.M! What an idiot! There are reasons you can't smoke in your room. That was definitely a 1st for me, evacuating a hotel. Staff handled it well.

Property was well maintained, rooms nice and clean. Staff friendly and accommodating.

This was my second time in 2 years, and I stay 8 days...I love this hotel...everyone is fantastic, anything you need they are right on it..Everyone is very personable and attentive and just great people!! I will always stay there when in Chesapeake! I cant wait for my next visit, the pool will be open!! Yayyyy

I loved

Property is well maintained and staff is super helpful and friendly. Close to just about everything in the area we visited.

The bed was not comfortable, the mattress was softer on the sides and you sort of roll to the outer edge and the pillows were too thick

Everything was great.

Very friendly front desk and staff! The mattress was not comfortable to me but everyone is different. This didn’t impact my scoring.

Great staff at front desk

Staff was very friendly and professional. Breakfast server (Jose?) was very courteous and friendly. Desk managers were polite and helpful. We had to ask for fresh towels a couple of times, and had to ask that room be "refreshed". We had been in room four nights and had to request service and it took another day to refresh.

Tracy was great...very nice..made you feel comfortable coming in..

I like that it was clean and a good value The water pressure in the shower was disappointing and we wanted a good shower after a long day on the road. The pillows were quite small for a king size bed. 0

Nothing