Hampton Inn & Suites Chicago Downtown

The breakfast was excellent

Location, staff, breakfast and overall feel were amazing. Pretty much everything!

Great stay! Great stuff! I recommend this hotel. Convenient location!

This hotel is beautiful and the staff is great! The front desk attendant, Arthur, was especially helpful in assisting me with a parking issue. This hotel is in a prime location!!!! I highly recommend this hotel!

Exceptional

Superb

Our reservation was canceled due to them emailing me while I was in flight on our way to Chicago, I couldn’t respond because I didn’t get the email until we landed and got our luggage and checked my email, I called and they said because I didn’t respond they canceled our reservation and gave our room up. We were traveling to Chicago , so we had no hotel and had to scramble around to find an hotel accommodation! Very unhappy with this whole situation!

Exceptional

Very good

The breakfast buffet was great each morning! The location is spectacular- you can walk to the river in 5-7 minutes and the red line access is one block away! There are places to eat everywhere around the hotel and it was a short Lyft ride to anything we wanted to do. The staff were very friendly and helpful. The elevators were always quick and easy to access. After a certain time there was a security guard on site monitoring the door and requiring people to scan their card which I appreciated. Everything was clean and maintained. There is a fire station very close that you can hear at times but it did not bother us at all, in fact the breakfast area has a large glass wall facing it so it was fun to watch their station from the hotel and see all the activity happening (like them testing out the ladder each morning)! I wish there were smart TVs in the rooms so people could stream/cast from their phones to watch things in the evening or log in/out of the apps. There is only basic cable accessible which is outdated. There was no fan in the bathroom which is tough when multiple people share a small room (or the one in our room didn't function). You could hear people's doors slamming very late and very early so it would help to put some slow closing devices on the doors for sure.

Exceptional

Everything was walking distance from this location, calling Ubers for the night life was great. & staff was exceptional. Easy to find as well. Nothing overall great experience

Exceptional

An excellent,safe, family-oriented place to stay while exploring Chicago. The only issue we encountered was that there’s no microwave available to warm food.

Very clean and great location Nothing

Centrally located near the Red Line and restaurants / bars

loved the breakfast. loved the room and the location

Superb

Everything was great. Hospitable staff, room was nice and comfy, cleaned daily. Me and my husband were there for our anniversary and the staff gave us a complimentary bag of goodies and good recommendations. We really appreciated the attentiveness and kindness of the staff. The hotel was in a great location, walking distance to great local spots and public transport. Overall, we had a great stay.

The personnel at the front desk were great; the room was good and clean; breakfast Parking was a distance away and had to pay for it, but probably the norm for downtown Chicago