Loews Chicago O'Hare Hotel

Clean room

I will be back ,staff were very friendly, courteous, and kind. Good Jon Lowe’s :)

The staff was extremely helpful and friendly. Anything I requested was answered satisfactorily.

I also like that the restaurant in the hotel has an all-you-can-eat breakfast buffet for a good price. The rooms are clean, and I like how close the hotel is to the airport. Another thing I enjoy is that the hotel is near the train station, so if you don’t want to spend money on an Uber, you can just hop on the train and get downtown. Overall, I just enjoy the hotel in general.

Luxury stay right next to the airport and Rosemont Theater.

Exceptional

The room was very clean, bed was very comfortable. This is by far the best hotel I’ve stayed in.

Very convenient shuttle for ORD. Runs every 15 min. Three restaurants on site gives lots of options for eat/relax before &/or after travel. Great outlet shops with food court next door. Very clean comfortable rooms and staff is always friendly & helpful.

Awesome

Great place to stay

Good

Top notch design and comfort for an airport hotel. Ashburn restaurant was slow for breakfast so we had to walk to the mall.

Had one issue with checking in; as it was not communicated to the hotel BY Hotels.com that we had made changes to our reservation about a month before. The Front Desk staff were able to fix the issue and get us the room changes, however the lack of Hotels.com communication was frustrating. Otherwise, the hotel was lovely as we've stayed here twice before.

Clean and great staff!

Beautiful, clean, quiet rooms. Luxurious!

I had a great stay at Loews Chicago O’Hare Hotel in Rosemont. The location was one of my favorite parts of the experience. It was a quick drive to O’Hare Airport, and I loved being able to walk to the nearby shopping mall, which made it easy to get out and explore without needing a car. The hotel was very clean, and my room was spacious, comfortable, and had a nice view of the street. The bathroom and shower were also well-maintained and enjoyable to use. The restaurant and bar area exceeded my expectations. I ordered the turkey club and soup, and both were excellent. Since I was dealing with some sinus congestion during my trip, I was especially grateful that they could make a hot toddy. It was delicious and honestly helped me feel much better. Another standout was the fitness center. This wasn’t your typical hotel gym with a few treadmills tucked into a corner. They had a wide variety of equipment for both serious strength training and cardio workouts. I also appreciated the thoughtful extras like fresh fruit, cucumber-infused water, and bottled water available in the gym. Overall, this was a clean, convenient, and well-appointed hotel with excellent amenities. I would absolutely stay here again when visiting the Chicago area. A few minor things could be improved. The soap dispenser in my room was empty when I arrived, which was inconvenient, although staff quickly brought a replacement and fresh towels when I requested them. The bathroom felt a bit dated, and I would have preferred a glass shower instead of the traditional shower curtain. The bathroom floor also seemed a little slippery. My biggest issue was that the room never seemed to get as cool as I would have liked. The AC was working, but it didn’t feel like it was cooling the room efficiently, which made it a little uncomfortable at times. I didn’t like the breakfast buffet either. The breakfast was expensive and the food didn’t stand out I would have rather ordered directly from the cook.

Superb

The room, the hospitality, and the environment. N/A

Very good

Great location, convenient to the airport. Room was nice and comfortable. It was noisy because of the constant airplane take-offs and some other loud patrons next door/in the hallways. The in-house restaurant was good and there were two other restaurants within walking distance. Parking the car in a large deck was not ideal for dragging multiple pieces of luggage from the room upon leaving-bell hop was available, but there was a 20+ minute wait. Nice hotel for the money!