Ramada Plaza by Wyndham Atlanta Airport

I typically stay here whenever I’m in Atlanta because it’s really convenient but this property really needs some upgrades. Only one elevator was work. Pool was closed. Never got room cleaned and when I asked for a wash cloth I was given a towel.

We had a reservation already paid. We arrived about 3AM just to get a nap and catch a plane in 8hours. Night staff advised my reservation was cancelled due to my late arrival. Nowhere did I see where I had a cut off to arrive at a specific time. He did not offer any help at all untill I asked specifically did he have a room. He did rent me two more rooms for almost $40 more per room than my reservation had been for and insisted on collecting a $100 deposit on each room. He was very slow in his work also. While checking in I observed a large roach running across the floor of the lobby. Room one had one working light bulb in room, bath door knob was broke and hair dryer tried to catch fire when used.Room two had ice container with melted ice, no sheets or pillow cases on bed and no liner in trash can. No towels or rags in bath and door knob broke also.All this led me to conclude this room had never even been cleaned. I observed broken tiles in lobby. Day manager did reverse room charges and just charge reservation charge and was very apologetic for nite employees behavior. I did appreciate this from day staff but property is still in very poor condition. Our airport shuttle driver was awesome but I was disappointed to find out that when I fly back from my destination the shuttle will not pick me up and bring my back to my car at the hotel since I had paid to park my car at the hotel while I was gone and it, at the time, showed they offered shuttle services both ways.

Property stink and was very dirty..beds gog bed bugs

I can't say nothing nice with only one exception . They did locate me 1 coffee, however no cup

Hotel not safe. Mold through out the hotel visible on walls

Not easy, but looks sade

Terrible

Ok

I was sleep when my fiancee went outside to smoke our car alarm went off and they called security. Not only did he tell them what room we was in but they let themselves inside. I woke up naked and scared with security looking at my naked body talking about was we checking out 7 in the morning i asked him why he qas in the room he tell the guy tge room clear it was the worst and i really want my money vack period. I will not stay there ever again

Hotel was terrible. Had to change my room 2 times! First room smelt like cigarettes and homeless people. The second room had bugs in the bed. Lastly, the room we stick with had a lot of non working amenities inside. Room was very dusty and not properly cleaned. Are also had already use product in our room. Not a good experience at all.

Out dated lifts are not working properly the only good thing was the shuttle driver mystic she was very helpfull

Airport shuttle was not available early in the morning because we left at 430am

Worst hotel ever! It was nasty in there. There was a banana peel under the mattress! The shower head was just dangling. It had a terrible smell in the room. Everything was old and dirty.

It’s old and smells like an old folk home. The box mattresses were stained. The elevator doors barely open. They take a copy of your ID, credit card, and offer cash deposits which is weird. I would never stay here again.

First room wasn’t cleaned and beds weren’t made. 2nd room the TV didn’t work properly

I did not stay I had to get another room somewhere else. I did not feel safe. I have a 5 yr old and we go another room

No internet. No breakfast. Key card wouldn’t work had to be moved to a different room. This hotel wasn’t worth the price.

My stay at Ramada by Wyndham was both traumatizing and deeply disappointing. I checked in on February 13th at approximately 11:50 PM and was initially assigned Room 607. Upon entering the room, I attempted to use the restroom and immediately discovered that the toilet was not functioning. I returned to the front desk to report the issue and was reassigned to Room 626. Unfortunately, this room presented even more serious problems. The lights did not work properly, the smoke detector beeped continuously throughout the night, the toilet did not flush and ran nonstop, and the shower water pressure was barely a trickle. Due to exhaustion from my flight, I attempted to rest and planned to address these concerns the following morning. On February 14th, I was moved again—this time to Room 430. Upon inspection, I discovered that the room was infested with bedbugs. I immediately documented the condition with both photos and videos to corroborate my findings. Given the repeated room failures, unsanitary conditions, and the distress caused by this experience, I requested a full refund and agreed to leave the property peacefully. I was explicitly promised a full refund by hotel staff. I’m still waiting on my refund 🤬 This experience was unacceptable and far below the standards expected of a Wyndham-branded property.

didnt like anything

The whole place needs some looking after! Does not feel like a safe area