Cheyenne Mountain Resort, a Destination by Hyatt Hotels

It was absolutely wonderful! Will be back!

Weren’t able to check in until 7pm due to rooms not being cleaned and inspected. Definitely put a damper on the night especially when you factor in how much it cost to stay.

The elevator was broker which made the stay more difficult

Don’t stay here.

Was also charged $26 for “self parking”. Will not return

Superb

Location No one enforcing no kids in spa.

Great- will be back no doubt!

The property is in an ideal location with a beautiful view. I stayed here 12 years ago and knew the location was great. The view from the room was wonderful. Staff was accommodating and the grounds were well kept. The rooms could use some updating/remodeling. That’s my only constructive feedback. Otherwise the location is great and we enjoyed the amenities.

I will never book a resort from Expedia. I will rather use a Hyatt membership account.

Resort has hiding fee,

The elevator leading from our parking lot to the floor of our building was broken during our entire stay. So we had to walk up 3 flights of stairs multiple times per day. At the adult pool there are hundreds of birds making habitat out of the shrubberies separating the adult/family pools. The birds poop everywhere and its gross. At least we were given a discount off our final bill after I complained about the broken elevator. Food at Elevation was excellent. Same with room service. Friendly bartender named Cheyenne at the pool. We’ll only return if we can specifically choose both the floor and building. Matters a ton!

the room was horrible. the floor from the people in the room above ours creeked very loudly and very annoyingly constantly from people, even little children, walking around. we could hear every creeky step. i'm a heavy sleeper, but it kept my wife and mother-in-law up all night. they were pissed. they had me call the front desk about it, so i did, but nothing was done. Also we didn't have enough towels in the room.

Great location. Our room was nice but being on the ground level was not. The sound from the room above us was loud. Every little step they took came through the floor loudly and unfortunately for us they were up all night walking around. Walls were also.very then and sound came through especially from the front door. Usually I can just turn the fan/ac on constant and drowned that out but the fan would only run for 15 min or so and then then turn off.

Resort offered free kayaking, free bikes, had a live band by the country club. At night they had free s’mores for kids or adults to enjoy. Several swimming pools to use according to your group. This was an absolutely wonderful place for adults and kids. I recommend it highly.

Everything else was awesome, but the bed was the worst I've ever attempted to sleep on.

Everything was amazing our stay was absolutely fantastic and the view from the mountains side rooms was breathtaking to see at all times of day

The property was not even close as it was described on the website being that it was Sunday night. A lot of The things were not open like the restaurant it’s we thought it seemed like we were more of a bother to them and I probably was because it was a Sunday night. The room was smaller than what was pictured, but that’s normal.

Staff was exceptional from maids, cart drivers, desk clerks, and waiters in the restaurants. liked daily room service, free drink at check in all the great pools and of course the view!!! GREAT BREAKFAST BUFFET. Better than a cruise by far I liked our top floor rooms, but they came at a price of lots of stairs. The elevators were out

Beautiful resort with amazing views. Great for families!