Doubletree by Hilton Columbia, SC

It took three rooms to finally get to a handicap accessible room like I paid for the first worker told me I could go to CVS and buy a shower chair. The manager on duty was very nice and helpful. The rooms listed should not be listed as handicap accessible.

My room ac wasn’t working and I got mold on my bathroom, than I got moved to another room almost @ 1:45 am when I got 2 kids and I was charged for $31 the no one knows why.

1. No toiletries (soap, hand cleaner, etc) in the bathroom on arrival. Had to go down to the front desk for it. 2. Door to patio was unable to lock, also the bar was broken. 3. Put food in the refrigerator only to find out it was never turned on prior to our arrival, hence the food spoiled over night. Evidently, none of this was reported to management. You'd think at $150+/night, these issues wouldn't happen. Disappointed to say the least.

Very clean room.

Pool Ever

Exceptional

Very good

The staff was extremely helpful and polite.

Everything was perfect! The staff was very helpful, & the room was clean. Would definitely recommend this hotel!!

Exceptional

Clean

The staff were great and very helpful. The rooms were clean but could need some updating. Great place for a convention.

I would highly recommend this hotel. It's close to downtown Columbia, and the rooms were updated and clean. The staff is friendly everywhere. The gym, pool and food/beverages at Columbo's was excellent! I will stay here again when needed.

Everything was amazing and the service incredible.

We got there around 8:00pm. There was 6 teenage boys running through the lobby, the hall ways on every floor. We got to our room and a large group of adults in the room next door were being very loud with the door open. We had to go back to registration and request a different room. This one was closer to the interstate. It was very noisy..we could even hear some construction workers that were hanging out drinking beer in the parking lot. The room wasn't very clean ,the sofa bed had stains and no sheets. I called to get sheets several times. I got them an hour later. There was dirty sheets in the hallway. There's broken floor tiles every where. This hotel needs to be remodeled. I won't stay there again.

Exceptional

Great stay

Breakfast was not included. we asked to clean the room but no one showed up . The air conditioner was too loud and not effective at all. The room was very dated and needs some remodeling. The mattress was very comfortable and shower was working just fine.

Very good

The location was perfect for my needs. Right off the interstate and just a few moments from the Synergy Business Park. The staff were very kind and helpful. Room was very spacious. It was a little dated but it appears to be in the process of being renovated. This isn't something that would prevent me from returning. I would definitely stay here again.