Quality Inn & Suites Dallas - Cityplace

Exceptional

Very good

Stained linens with holes. Smoke detector not properly installed. Bedroom lights not working.

Exceptional

Check-in was very slow, one person. No telephone service in the room. No iron in the room, had to walk to office to request, then wait 20-30 minutes for it. A $100.00 deposit is required however, no mention of that when booking. (If paid in cash, it's refundable on check-out, if by cc, 3-7 days before removing from cc. The room "inspected" as you are checking out, literally. One of our guest damaged the bed cover, she had to pay $50 immediately or the amount would be deducted from the $100 deposit. Breakfast: Waffles, cold bagels, apples, orange flavored water, fruit loops, corn flakes, milk, yoghurt and I don't know what else. I left.

I did not eat the breakfast. There were one light bulb out and a couple of them dimed out (needed to be replaced). The floor was sticky with something.

Nice setup. Too many roaches. Told housekeeper and they could barely speak English.

Passable

More towels need to be in the rooms.

A fantastic stay! Great service from booking to checkout. This property was exactly as pictured, perfectly located on a well established area. It’s an incredible price for its value. I would definitely stay again!

Very good

Breakfast was not all that more less for kids but not really for adults

Water would not get hot in tub, had to take a cold shower. There was not enough towels.

Bad

Exceptional

I never was able to check it, It Was MothersDay N Also It Was Raining Like Crazy The Teller Told Me I Needed To Pay A Deposit Of 100 When I Booked It Never Said Anything About A Deposit The Guy Wouldn't Even Cancel My Reservation Do I Ended Up In The Rain Sleeping In My Truck Because I Didn't Have Any More Money

Rented a room there because we needed somewhere close to the Granada and was inexpensive. This place suited both needs. They do serve a sparse breakfast. As far as it just being a place to sleep, it was just ok. The bed wasn't real comfortable and the pillows were absolutely horrible because they had zero firmness to them and were super small. I highly recommend bringing pillows. There wasn't a tv remote in the room which wasn't a huge deal because we mainly got the room for sleeping purposes, but would have been nice to have (no, we didn't bother asking front desk). If you have to store anything in the fridge, make sure you check the temp setting. We put beer in the fridge and it froze lol.

No eggs or bacon or sausage very limited

Exceptional

Nothing I never was able to check it, It Was MothersDay N Also It Was Raining Like Crazy The Teller Told Me I Needed To Pay A Deposit Of 100 When I Booked It Never Said Anything About A Deposit The Guy Wouldn't Even Cancel My Reservation Do I Ended Up In The Rain Sleeping In My Truck Because I Didn't Have Any More Money