Days Inn by Wyndham West Des Moines / Clive

Beds were comfortable and we were just glad to have a place to lay our head during our long trip. Our room was disgusting. There was visible trash on the floor upon entering. There was some dark "stains" near the toilet paper holder and long hair stuck to the bathroom wall. No one had signed the cleaned by Matt by the TV...Breakfast had no options but coffee to drink and very little food.

Didn’t eat. I would like my deposit back. Why have you not refunded it?

The photos are old and do not depict what it’s really like. I also think it’s a place for recoverers who are staying there for an extended period of time.

Bad

Pleasant

It was open for business Hard to locate

Reservation process

Exceptional

Very good

Very good

Good Good

Disappointing

Our room wasn’t bad, per se. But, we had dirty towels with brown stains on them, and when I mentioned it at checkout the representative said “why didn’t you call if it was a problem, then?” We had gotten to the hotel around midnight and didn’t notice the towels or how dirty the room truly was until the morning when getting ready to leave.

It took two hours for a maintainance man come to fix the TV There was no breakfast

Good

It was very good & clean. After awhile the a/c stopped working & it was hot.

Cigarette trash was on fire and filled our room with smoke and the whole area. taff was outside of our hotel room talking profanity til 4:00 a.m. in the morning. No shampoo. They offered no sort of empathy, apology or any kind of refunds or compensation

Good value. Good location. Newly renovated. Easy to find. The tub/shower didn’t work well, but that can be fixed with a maintenance man visit.

Breakfast was not good. Nothing hot to eat. Room not clean. Staff was friendly. Parking ok. Dirty outside!!

As soon as we pulled in we knew we couldn’t stay there. Curtains falling off of the windows, side walk was crumbling, the entire building was in shambles. It was rusty and there were cracks, paint was old. I should have known when it was the only hotel with an opening. I’m shocked they’re allowed to be open. They denied a refund to cancel.