Courtyard by Marriott El Paso Downtown/Convention Center

The rooms was superb. It was clean and comfortable. The staff always were there to help. Parking was very good.

The water level was very low. Taking a shower takes a long time because the water is limited not just in shower but also the faucet. The breakfast is terrible. We prepaid our breakfast when we booked our hotel. I asked for eggs and blueberry muffin, I was told that I can only have one, either blueberry muffin or eggs. I cancelled my order and requested a refund. One of the managers spoke with the kitchen person and that is when we were given a full breakfast, however I wished they would just have refunded our money because the breakfast was terrible. Though the room is small it is nice and clean. It just not enough to make me go back to this place ever again.

Good

Very good

Told us to park in the Marriott parking garage and failed to tell us that they would be charging $20 a day to park in the parking garage. The toilet in the room was clogged a gentleman with housekeeping brought up a plunger, told my husband maintenance wasn’t there for him do it himself and leave the plunger next to the toilet when he was done.

Everything was perfect! Very clean and super nice.

Great staff and great experience

Excellent experience the pool area is very hot during the day but we asked the staff and they brought umbrellas. I would say that breakfast restaurant menu is very limited and you pay for it. It was good but it was very limited. Other than that no complaints I will definitely be back

Akrya (I hope I spelled her name right) went above and beyond for us and made our whole stay top notch.

I ask for a suite and they didn’t provide what i booked or what I was supposed to pay for

Enjoyed our stay

Disappointing

Awesome!!!

Exceptional

The sraff was so welconu g and helpful. The roon was one of the cleanest ove ever stayed in. Loved everything about our stay.

Great

Our room was very nice, a big shower ad well. The water does take awhile to heat up though. We weren’t able to use the pool because it was dirty on the day we went. Also, I wish the bar/lounge opened earlier in the afternoon.

Absolutely amazing hotel! Even though I’m located in El Paso, Texas, this is honestly one of the best hotels I’ve stayed at for a family outing. The swimming pool area was great for relaxing and spending quality time together, and the view of the stadium was incredible. The location is also perfect and close to everything you may need. I would definitely recommend this hotel to anyone traveling to El Paso, or even to locals looking for a nice staycation experience. We will definitely be coming back!

Very clean hotel. The only negative comment we have is the parking garage is very very tight. The parking spaces are very small, large concrete columns everywhere. Your passenger's have to exit the vehicle before you can attempt to pull into a parking spot. You can see places on all the columns where vehicles have hit them. Also if you drive a manual vehicle ( with clutch) this parking garage is not for you, as the gate area is on a very steep hill. You have to stop on this hill to scan your parking pass. Also the hotel charges $20.oo a day for parking.

Exceptional