La Quinta Inn by Wyndham El Paso East Lomaland

No hot water in the restrooms while taking a shower

Great. LOCATION. Easy freeway access

Comfortable and convenient

At once as i arrived the problems began i was put in a room that the entry pass mechanism would not work front desk had to let me in. Could not not leave room rest of night had food delivered.next person pounding on doors all night long screeming next day moved to different room toilet clogged tv not working no towels available. Told front desk they told me to use plunger on toilet no other rooms available.third day still no towels tv not working .no breakfast stayed 4 nights only on day was breakfast available. Was told by attendants management refused to address the issues. Total nightmare. No water in pool. Hundred degree days awful😢

Clean room, and very nice and helpful staff

TV did not work neither wifi signal, there was no soap in the room only shampoo. For beakfast there was no options, they run out of eggs and juice.

No TV Dirty floors Broken fridge No internet

The service is terrible. I booked a deluxe room, but they gave me a completely different one—it was dirty, and the TV didn't work. There were people smoking right outside the room. I wouldn't go back to that hotel; the bed was broken, with metal bars underneath acting as supports that didn't belong to the bed. It was a total disappointment.

Poor cleaning, tv not working. Door lock did not work.

No estaba la alberca en funcionamiento

Mice and bed bugs

ATTENTION this hotel was so unique! We were assigned room221, walked to the stairs they were taped with caution tape because the stairs were broken. Got to the room door the key would not open door. Walked back to office got a new key. Opened the door dark in there bc only 1 light bulb worked went back to office guy got 2 light bulbs out of another room gave us bulbs. Used the toilet and pee would just circle in toilet would not flush. We left went out to eat got back asked for a differnt room. The attendant got us room 247 room was full of hairs on the white bed sheets floors dirty, toilet would not flush either. Wife 4 yr old son said lets move back to room 221. We are moving luggage back and fourth. Stairs to room 247 totally blocked off. I was determined to get a better room. Went back to office new gentlemen got us a key to room 271 drove over there back stairs were scary but better than the rest on premise. Pool looked like it had been sitting with green stagnat water at the bottom for long time. Opened room 271 beds were cleaner floors were dirty had candy or some type of wrappers dead huge roaches the shower tub had pubic hairs on the edges long hairs around the sides of the toilet. Good thing room 271 toilet would flush. We chose room 271. Next day went to Walmart bought lysol wipes & sprayed the beds and tub. Need less to say we did not shower in 4 days. I borrowed broom from room service. Front office could not afford printer paper. BAD EXPERIENCE overall

DIRTY !!! DO NOT STAY !!! It’s not a corporate La Quinta any more it’s locally owned it’s looks very ghetto and cheap

Check in and staff was great, once we got to the room we found a cockroach, the hotels seems like it was remodel but the cheap way. I didn’t feel comfortable because we would see other bugs in the room.

Unsafe place to stay, stairs are falling apart, doors don’t close, tv doesn’t work.

So I checked in at 1:00 pm and the lady told me..if you want to check in right now is going to cost you 30 Dollars more... Because check in is usually at 3:00 pm . I said that's too late I need to rest, and she said it's going to cost $ 30.00 Dollars more And I told the lady I never heard of that. So I paid the $ 30.00 Dollars.....is this correct.. Are the hotels charging extra..Because she said that check in was at 3.00 pm ...come on..that's too late

I tried calling since the minute I booked and nobody answered my numerous calls. Arrived to the property and no one was there to check in. I tried calling after and NO ONE ANSWERED. I never checked in.

it was onlkn

Despite the listing and nice pictures there was no breakfast provided. Just coffee water and white bread. Apparently everyone complains about this. The paint was peeling in the room, the shower faucet was broken off the wall and none drains would drain. Staff just chuckled and said yes everyone complains.

The room was nasty … not WiFi signal .on 3 days of my stay never had house cleaning the room . They advertise a swimming pool on the website which disintegrates have any water . Cats every we’re outside the rooms . Staff not helpful and rude every time a request was submitted . They charge me aura $ 50 for a deposit that I didn’t know or authorized . Will never recommended any one to stay at this location. Worst experience of my life as hotel guess .