Red Lion Inn & Suites Elk Grove Village

Great staff

Near the airport and some local shops There was hair all over the bed , and the duvet has more hair and carpet stinks terrible, no hair dryer. Breakfast was also not good.

We were grateful to be able to get a room here when Chicago canceled hundreds of flights. By the time we got there, they were turning people away. Our room was appropriately clean. I believe our sheets had been changed, and the towels were clean. The toilet didn’t work very well, and the breakfast was quite minimal and they were out of many things. I do want to say in their defense, though that their hotel was suddenly inundated with guests because of the airport shut down. I believe that’s why some people felt they got rooms that hadn’t even been cleaned.

staff was very nice. kind of gross in some stuff like they had used paper towels in a drawer. and some stains on the laundry.

Bed skirt quilt It’s dirty room drawer is dirty

Convienent to O'Hare airport and being able to leave your car parked there.

There was no airport shuttle

Staff was kind of rude but efficient. The room had clean sheets but all the surfaces were sticky. The entire room smelled horrible. I think it was some kind of cleaner. The bathroom stank of cigarettes even though I had specifically selected a Non-smoking room. There was a disgusting brownish film on the toilet seat. The lights in the bathroom were on a motion sensor and kept turning off when I was in the shower. I had no options and so had to book this room. I would have preferred sleeping at the airport. Did not try breakfast or the shuttle. I checked in at 10pm and checked out at 5:30am the following day as I couldn't take the smell in my room. It kind of smelled like lysol was being used to cover up BO and cigarette smoke.

I was not pleased by any means! Will not return The room was absolutely disgusting. The bottom of the sheets were filthy. The shower stunk Not to mention the breakfast really shouldn't even be on there. You have pancakes, bagels, and cereal that's it! Most certainly not a "breakfast" And then the hallways smells like straight up bleach!

Location It wasn’t properly cleaned. There was trash in the drawers left from previous guest

Passable

The bed, sheets and blankets were comfortable. The bathroom was very clean and updated. Continental breakfast in the morning. The room needs updating. Feels old. While the mattress is comfortable, the beds were on an aluminum box frame that made a loud noise if your feet hit it. Lobby and elevators were not clean and smelled like cigarette smoke.

Passable

Great price and near a lot of things to do

Clean rooms

No Kleenex-- towels were like paper tissue-- sheets were worn and old and thin-- carpet dirty--no grab bar in shower

Exceptional

Always an enjoyable, affordable stay. Staff is polite.

1 second into this building I was poisoned from the toxic fumes of whatever cheap cleaning product is used to attempt to clean the surfaces of this “inn”. Manager was unfriendly. No hello or good day to begin the transaction. Room surfaces were sticky. The bathroom motion sensored light makes no sense as it goes off when showering. The shower didn’t work. The air conditioner had a musty smell the bed linens look like somebody slept in them already. I know this was a cheap hotel stay but I had to take a migraine medication to get through our stay.

Absolutely brilliant bang for your buck, well located and not expensive, while being very clean and well taken care of.