Clarion Inn

Roach infested ac not working just a nasty hotel

unable to get a hold of staff members. stay was booked for wrong date and time and no one got back to me at all.

This place is not kept up very well.

We were given a room that wasn't clean, followed by a room that had someone else in it, then a room with water coming out from under the bathroom tile(where we had unpacked all our stuff), then had to lug everything down to a different room that didn't have black water coming out from under the tile. Just to have a bathtub that didn't drain while showering and were told it was the old plumbing. We stayed 3 nights, the second and third nights we had to have our room keys reset because they didn't work anymore. Breakfast during the weekdays was a joke. The only positive was we didn't have to pay for snacks because of how awful our rooms were.

The room smelled like smoke - very common for older hotels.

Good location and staff . Excellent breakfast set up. Due to staff shortages the room was not ready. Previous person must have been a heavy smoker. Room smelled like cigarette smoke . Roaches were in the kitchenette area.

It was appointed very nicely. Good breakfast No complaints I liked it very much.

This hotel is not maintained and was very dirty. Toilet was leaking under the seal (meaning sewage), roaches in the room, smoke from an adjacent room, and non functioning light switches. Do not stay here!

We did not like anything about the property. We were initially greeted by a front desk receptionist who was having a screaming match with a current guest over the phone, about the quality of their room. The property was filthy - floors caked with sticky, dried liquid, dirt, trash, and smelled awful. We weren’t given toilet paper. Walls are paper thin. We booked a room with two double beds and were given a 1 bed room, with a couch (it was a pull out, but there was not a mattress and not any extra bedding). We were unable to actually stay here for even 1/3 of the length of time we booked it for. All of it. The curtains weren’t even adequate to cover the whole window, so I needed to use a lamp and a chair to hold the curtains back.

Not one thing. The staff were rude and very unprofessional. The hotel was dirty. We will never return to this establishment. We booked two rooms with check in at 3, 1 of our rooms wasn’t ready we were not able to get into the 2nd room until after 6. The room was still dirty and had an ugly smell. We were told that housekeeping already cleaned the room and will not return. We couldn’t get another room because we were told they were fully booked. Beings it was graduation weekend everything everywhere else in Ft Collin was booked. It was the most horrible experience ever. There was a dead roach on the baseboard. The curtains were dirty.

Total disappointment! The room was filthy and bug infested. The shower/ tub was cracked and we couldn’t use it. The pool was filthy, I didn’t trust not showering. They were supposed to change us rooms, told us twice to come back later.. The third time we tried they said they were full and there wa son other rooms. The new hotel clerk said nobody told her. Whole staff was rude about the situation. We left our vacation a day early because I couldn’t stand being there.

The staff was friendly enough at check in. It looked like there was an effort to update the room but there were paint splatters along the walls. There was a couch in the room that was dirty and looked like something someone had left on their sidewalk hoping someone would take it away. It was situated in a way that blocked most of the a/c. The bathtub had a broken piece of plastic in it and flecks of dirt around the drain leading me to wonder if it had been cleaned from the previous guest. The TV didn't work. There was no hair dryer. The curtains didn't completely close. The walkways to the rooms are in serious need of repair and painting. Overall it was not a comfortable experience.

Very run down property. Breakfast was available 25 mins late. Whole place smelled like chlorine from the pool chemicals.

Couldn't stay longer because we had other obligations.

The staff was kind and very helpful. They went above and beyond for something I thought was going to be a big deal. Turns out with the right people helping you resolve an issue it doesn't have to be a big deal. They're in a league of their own when it comes to customer service and for the price! You can't do any better. Nothing really

It was quiet, comfortable and clean. The staff was very friendly and courteous.

Under my bed wasn't cleaned, dusty and had an old cup from the coffee pot underneath. But literally everything else was SO nice and comfortable. I really enjoyed the stay.

The price I called front desk because my tv was so dark I could barely see the picture, she said she would send maintenance to come fix it they never came. The curtains did not fully cover window so light was coming in, there was a huge gap under the door any bugs could have easily gotten in.

The room size and the people who checked us in and out were friendly.

We arrived in the evening. Booked two rooms. Got to the rooms, and the people staying next to us told us they found bed bugs and they were leaving immediately. We checked both our rooms and found roaches and other bugs, alive and dead. We also left immediately. We have pictures and videos and showed the staff and they denied it and started an argument with us and refused to refund my money.