Ocean Reef Hotel

Staff, when checking out A RUDE LADY, after ny GOOD MORNING, not an answer and i just put the card keya in the counter, she got pissed off and started to discriminate me: THAT I WAS THE WORST HISPANIC she has ever seen. After me, A TEACHER, politely say: good morning, for check out. She looked a me with a discrimatory face, but she was a black woman. I didn't understand. UGLY PLACE, DIRTY, BAD CUSTOMER SERVICE, NASTY PLACE. NEVER COME HERE ! AND I HOPE EXPEDIA CAN REMOVE THIS PROPERTY FROM THEIR OFFERA. YOU CAN FALL EASY.

It was nothing like the pictures. Floor was filthy I had to wear my shoes and keep them beside the bed in case I had to get up during the night. Bathroom was nasty too. But the bed was clean and comfortable. The staff was friendly and helpful.

I checked out of the accommodation today and was asked for a $50 deposit. I paid with my debit card and haven't received the money in my account yet. Please provide a receipt or an estimate of when it will be deposited. Thank you.

Great seevice

The night girl checking me in...The other girls are nice. The cocaroachs, the broken toilet, it is outdated, it is a motel not hotel. Very shady people around, I can't stand cocaroaches or any bugs, I was also getting bit by something in bed, had a rash, them landlines usually dont work, dangerous, some doors are warped & you can't get out or in, sometimes keys dont work. The woman in the morning is downright mean, her name is SHRUTI BATRA, she should not be in this business, I was told she is l8ke that because she is going through family problems, that is no excuse. I have been in the hospitality business my whole life. I worked for the Marriott Hotel, I was a Flight Attendant, grew up in the restaurant business since 12 years young, I have been around the world. I worked in marketing on Park Avenue in Manhattan, I was hired by Brides magazine for the head publisher, I was a HHC aid, music videos, modeling, I find my experience was appaling. Stay far away from this place.

Good

Very convenient, clean and friendly Nothing, everything was great

The room was relatively clean, just some minor dead bugs here and there. Had to search for a few outlets in order to get the lamps to work. Had a bit of a noise issue, but that's not the hotels fault. Overall, it was a pleasant stay. Will come back again.

This location needs a better breakfast. Also not a great description of hotel or location when looking to book. Breakfast and location description

Everything was great just an older building, we were on the third floor renovated room

All

Air conditioning was fine but the room had a horrible stinch.

Staff great property needs better up keep.

The grounds could be shaped up.

Good

In a pinch it worked

Limited parking

Bureau and other furniture needs a serious upgrade. Bureau drawer fell apart and lamps are rickety. Location was good, price was reasonable. Jacki, at the front desk, was super.

A nice, affordable, motel close to the beach and lots of activities and places to eat. Had a very pleasant there.

It’s old and out dated pictures were deceiving property is dirty pool was small rooms were old and really outdated would not recommend