Element by Marriott Hampton Peninsula Town Center

Everything was amazing from the hot breakfast options to the helpful staff and the overall atmosphere of the hotel highly recommend to everyone I know

The cleanliness and hospitality of the staff. Nothing

Stains on the floor and room furniture damaged

Suites are spacious. Front desk was very gracious and friendly. After a very long travel day, check in and out could not have gone smoother.

Superb

Exceptional

Everything was good and great stay 👍

we stayed at this location because it was new and close by. The room we got was in poor shape out of three lamps one worked and one had no bulb and the other was shorting out. When we used the roll in shower the drain was so slow it flooded the bathroom so i used all of our towels to dry it up and more. the chrome shower bars had a lot of rust on them . When i called to see if they had my reservation they could not find it but it showed up later on they were going to charge me for my support dog for my PTSD and i told them i will provide the paper work he said i will still charge you. i told them that this is our 44th wedding anniversary and if this is the way this hotel runs we will not stay there

The lobby smelled terrible, and although the front desk employee who checked me in was polite and professional, the rest of the experience went downhill quickly. The elevator smelled like cigarettes, and my first room was dirty, with stained mattresses and walls. It was also the wrong room type. After reporting the issue, I was moved twice, but the second room was still incorrect and the third had a barely working door and filthy bathroom. By 1 AM, exhausted from driving and working all day, I gave up, slept on the couch, and skipped showering. The TV also kept restarting all night. The only reason this is a 2-star review instead of 1 is because the male front desk worker was helpful and professional. The woman at checkout, however, was unnecessarily rude. I expected much better from Marriott.

Every thing Very nice

Clean room

Clean rooms , easy access to stores

Most of the staff was very friendly: however, a housekeeping lady wasn't so friendly. The hotel was very clean, the room was spacious, and I liked the walk in shower and the sink being included in the private bathroom. I did not like that dogs were allowed and there was one in the adjoining room that barked a lot. There were people running and talking loud right outside of our room both nights. I complained to the front desk and the lady who answered said they were on it; however, the running in the hall and loud talking resumed about an hour later. People with pets and children should be located in a certain section on the first floor so the upper floors can be reserved for people who want piece and quiet during their stay. I also didn't like that the TV was facing the bed and could only be slightly turned to face the sofa, which made it uncomfortable to watch TV while relaxing on the sofa. I also didn't like the studio style of the room with the kitchen, bed and sitting area all in the same space. The directions for the room numbers where wrong causing us to walk a very long way to get to our room with the elevators only being located in one area. I accidentally went the wrong way (I thought) off the elevator the next day when returning to our room and realized the "wrong way" was actually much closer to our room. The signs clearly directed us to go the other (very long) way. Finally, I didn't like that the only hot breakfast options were an omelet and hot cereal.

This hotel was very clean, staff is friendly, the showers get nice and hot, the eggs for breakfast are good and the location is perfect.

Exceptional

The rooms Just showers

Just showers

This was our first time staying there and everything was awesome! We had a king size room with the couch, the room was so comfortable! They had shops right there and restaurants in walking distance. Breakfast was good. We will be returning to this hotel 🙂

Great room great service

Extremely clean hotel and room! Very courteous staff. Good breakfast. I'd definitely stay again.