Hilton Garden Inn Hampton Coliseum Central

Not the best we will stay at a holiday inn next time

It was not clean at all. I was very disappointed with the room. The first room we were given was completely disappointing. Walking in the room smelled like a wet dog. The bed was not made and the pillows were on the lunge chair. The second room we were given only had one roll of toilet paper that was about to run out. There was no hand soap at all. I had to go to the front desk twice when arriving. All the money we paid was definitely not worth it. The location was dirty. I’ve been to many Hiltons and this was very disappointing

It was great everything was almost perfect , 2 things I did not like were the stains in the bed sheets and the fact that my toilet would not flush, aside from that, everything else was pretty good

Location Pillows not clean

The hotel could use an upgrade. The lobby area look new and refreshed, however, the rooms were outdated.

The staff was amazing and helpful, especially considering that I was there because of a storm that it came through and was not able to be in my own home the room was clean. The food was great. Everything was good. I loved my stay there.

The microwave wasn’t cleaned out. The bathroom the water has constant little drip

Very good

Nice, clean hotel. Easy check in and easy check out. Very good breakfast served every morning. Friendly staff. Very happy with my stay.

Good

Location Customer service could have been better at front desk. Restaurant services was good. Wasn’t informed at check in jacuzzi was out of service.

No one bothered to provide additional info-about the restaurant, where the elevator was or how to access snacks. Water was cut off for a bit just at the time I was getting ready to go out. In the morning I couldn't take a shower-for some reason the water wouldn't turn on. When I checked out no questions about how was your stay, do you need anything. Again no comment about breakfast in the restaurant. All interactions seemed perfunctory.

Don’t get in the room first floor by the pool and outside door a lot of noise all hours. Hotel did not have fresh towels available each day and I was only there two days. Remote to tv did not work walked to front desk they didn’t have batteries for it. So no tv. There were other loud noises but the hotel doesn’t have control over but walls must be thin.

Great stay!

Room was great. Nice and clean! Very comfortable bed nowhere was it stated that there would be a $100 deposit. Also, nowhere was it stated that breakfast was a buffet for $15

nowhere was it stated that there would be a $100 deposit. Also, nowhere was it stated that breakfast was a buffet for $15

Cleanliness of the rooms and friendly staff

Clean room. Great Staff

The breakfast was awesome Everything was perfect

The staff were excellent. The room was clean but showing signs of age. Also instead of shampoo, conditioner and body wash in the shower there were three shampoos. The hot tub didn’t work. The small pool was crowded with kids which isn’t really a complaint but more so an observation. The gym is small but got the job done however one of the treadmills didn’t work at all. When I paid in the app it said it included their breakfast but when I checked in they said it did not.