SpringHill Suites by Marriott Arundel Mills BWI Airport

My family's stay at Spring Hill by Marriott/Arundel Mills included a total of six (6) rooms for a family funeral/memorial event. My whole family is grateful we chose this property. The hotel is in exemplary condition; the rooms we booked were better than described and the staff -ESPECIALLY- the front desk staff was wonderful. Thank you Spring Hill by Marriott/Arundel Mills for providing a terrific stay experience during a time when we really needed it.

Superb

Our bathroom had hair all over it when we checked in, and not the good kind of hair. Also the coffee was out every time we tried to get some

They couldn’t find my reservation so I ended up paying for a night and never staying there. I’m disappointed and out a lot of money. Not only did I have to pay for a night at Springhill Suites, I also had to pay for two nights at another hotel when they couldn’t find my reservation since the hotel was fully booked.

I was just ok

I stayed in a Whirlpool room. The room TV was defective and black-and-blue couldn't see it. They couldn't switch it out. Because all the rooms were full. They did comp the room for me, but still. The stay comes with a continental breakfast. It is okay, nothing gourmet. The average bagels toast cereal.Oatmeal, they do have eggs and sausage, but that is cold, Most of the time and there is no microwave downstairs, too warm it up. The staff is friendly. The hotel is clean. Overall, I give it a 7/10

Easy access to the hotel and lots of free parking. Standard hotel breakfast fare and glad it is available. Coffee is weak. Love the new easy thermostat in the room I had so it was comfortable temperature for me. Vanity area could be a little brighter. Hard to see to put on makeup. I stay here every time I come to the area and will return. Best price in the area.

Very helpful staff

Definitely will stay there again, great value for the money.

The breakfast omelet....Everyone does not eat pork. I think the omelets should be plain and toppings should be on the side for guest to add on themselves.

Clean rooms, friendly staff, free continental breakfast

Free parking which is a plus. Staff was pleasant and friendly. Fast chech-in. Rooms were very clean. Breakfast was excellent with a good variety of options to choose. Area felt very safe. Restaurants and retail stores wiithin minutes of location. I will stay here again definitely. Thanks for the hospitality.

It was a good stay. We enjoyed the hot tub and exercise room. The rooms were good and clean. And parking very easy. We were close to the mall and I like that. The breakfast was ok. The waffle machine was not there even though they show it online. They said it was broken. They should had more then one because I know it can happen. That’s why we pick this hotel because my daughter loves waffles. And they would run out of stuff and say there was no more. And we came way before breakfast was over. Other then that it was good.

Very clean and well maintained hotel. Staff was very friendly and check in/check out were very simple.

Exceptional

Nice Big Rooms. TV doesn’t get a lot of channels do thanks to a Ipad

Very good

Good

The bed itself was a little stiff for me, but sometimes that is a personal preference on how you like to sleep. Staff was accommodating and friendly and made a point of greeting every traveler going in and out of the main door. Would definitely stay again.

I didnt try the breakfast, I overslept. Everything was great