Comfort Suites Houston near Medical Center- NRG Stadium

Showed up and they gave my reservation to someone else.... after an hour of telling them I am who I said I am. They finally called a boss and said to book me to another room (not the same kind I had booked... once I asked about refunding me the difference I was told they could put me in a double queen room no jacuzzi. (umm I paid for a king with a jacuzzi) told them to refund me and I would go somewhere else, they said gave me an upgraded room (best they had). The room seemed nice but the ac's couldn't keep the room cool at all and smelled very musty. Overall horrible experience.

Our stay was amazing! We were greeted by friendly staff and complimentary water&snack pack upon check-in. We stayed in a kind suite with a Jacuzzi tub that was clean and relaxing! Our bed was plush and comfortable. This room was exactly what we needed for our staycation get away! Clean, comfy and most of all AFFORDABLE! We definitely will be booking in the future

I have stayed many times at this hotel and it's my favorite go-to when I have an appointment at MD Anderson (every 28 days clinical trial). The rate is fare, within walking distance to many restaurants, and always clean. This past visit the room was VERY clean, smelled great, and nothing out of place or in need of repair - I'm very picky on where to stay. I'll be back in just a few weeks!

Great location. Shops and restaurants in walking distance. The pool was clean and warm. The complimentary breakfast was a nice touch. Halls were quiet. Room was cleaned every day. Staff pleasant and friendly.

Got in about 9:00. People were very nice. Parked in back which was fenced in. Felt good about that. Room very nice and clean. In a nice area with several restaurants close by.!

Clean room and friendly staff.

Convenience and how big the room was The bed was very uncomfortable

The room was very clean and the staff was friendly.

Clean room. Easy route to Medical District

Have stayed here quite a few times and will not hesitate to stay again. Comfortable clean room. Very good breakfast.

Room is very clean and neat. Staff very nice and helpful.

Ok

Nice layout and complimentary bag was nice. Parking secure that made us feel better. One waffle maker, long line. Small pool. Guy. At front desk was rude. Fridge was unplugged nd wasn’t aware until after I put my things in there.

Was able to accommodate my early check in.

I like the hotel it was clean safe and the staff was very nice.

Need more hot water

The room was quiet, clean and comfortable.

Everything was good. No complaints.

Everything.

Booked a room here specifically to go to the rodeo but the hotel sold parking and actually way oversold so there was nowhere for me, an actual guest, to safely park my vehicle. My car was sideswiped and not only did the staff not seem to care, but they refused to investigate to provide camera footage so I could go after the person that hit my vehicle and took off. The rooms were nothing special but honestly having my vehicle wrecked with zero care from staff was the actual worst experience I’ve ever had at a hotel. So yeah 0/10 would not freaking recommend.