Extended Stay America Suites Houston Med Ctr NRG Park Kirby

The whole hotel was in terrible shape, and particularly, the rooms. The rooms are old and poorly maintained; the shower’s water pressure and temperature was bad, also the TV didn’t have any channels. The hotel took advantage of us by charging a lot of money to hold our luggages and also there was essentially no breakfast, even though they advertise one.

Beds were dirty, showers had other guest hair all over the shower, shower kept flexing at the bottom it felt like it was going to break.

Asked for bottom floor and was put on 3rd floor. Room never got cool- seamed warm most of time. Was told they would have muffins they did not have any or fruits just oatmeal packs. No coffee 24 hrs just in morning.

Passable

Bad

It was just not a good experience I have asked for a refund yall notified the place after me arguing with them they finally gave me a two hundred fifty that i have not recieved you said 467 dollars

It was close to where I needed to go. Only reason I rented here. Noise and smell of odor to expensive for uncomfortable stay. Will never rent here ever again.

Great

Location 1.NO POOL....2.staff was rude...when I booked the room I only looked for 2 things. A shuttle from the airport and a pool and I didn't get either that was in the description 3.whole place was under construction and I stayed there because I was visiting MD Anderson hospital because have stage 4 cancer and I had to walk 3 flights of stairs the last 3 days we were there...I asked for a refund but since I used booking .com I couldn't get one

Close to NRG for Rodeo Cookoff Ridiculously expensive for a cheap place!

Superb

Clean They was fix it up and it’s was loud

Cons: I expect a room with a full kitchen to have at least minimal cookware. This room had nothing: no pot, no plate, no bowl, no glass, no silverware. First time I’ve ever experienced this in a room with a kitchen. It was my first time to stay in this brand of hotel. Pool was padlocked. Could hear everything in room above me. Breakfast same every day & was minimal- coffee, tea, 2 flavors muffins, oatmeal. Only sugar, no artificial sweeteners.

Location was perfect and price Ac never worked properly.

Good

Good

Just location we checked out because of the condition of the place It is outdated, safety is a concern. It wasn’t the cleanest we saw gnats flying around it smelled of bug spray and the air didn’t seem to be working properly, which wasn’t going to work with little kids and someone who fights asthma.

Lady at front desk was extremely rude telling me they were sold out even though I’d already paid for another night. After completely packing up my belongings and going to wait outside for my ride is when she decided to say they had a room after all.

It was clean and affordable. Door was unsecured for my little one.

Z