Embassy Suites by Hilton Jacksonville Baymeadows

All staff was helpful and inviting. We enjoyed the nightly manager’s reception. Room was clean and spacious. Breakfast had a good variety of options. Overall great stay!

Its was ok

Enjoy my stay

We did have an issue but Avery was the absolute best manager and fixed it for us

This property was absolutely amazing!! The safe was extremely nice, and made the check in process so fast and simple. The rooms were very spacious and extremely comfortable. The pool and hot tub, was definitely my highlight. The pool wasn't real cold, and the hot tub felt absolutely amazing. We are definitely staying here again whenever we're in Jacksonville,Fl.

All was great! Love staying here before our cruises!😁

Enjoyed my stay here. We typically stay here each time we visit the Jacksonville area. Great proximity to stores, restaurants and the Jaguar stadium (quick 10 min drive). We will continue staying at this location.

Every thing was good

Beautiful and spacious rooms

It was Awesome and clean and fun

The hotel was well maintained in the lobby and outside areas the restaurant was good and the staff was great very accommodating and very polite. However, the room I stayed in which was room 318 had a very distinct odor of either mold mildew or sewage almost as if maybe the carpet had gotten wet before or something along those lines the odor was very strong. I did let the front desk know as soon as we checked in and when we checked out. The nice lady at checkout did say that she was going to close the room and have maintenance take a look so I was very pleased to hear that other than that our stay was amazing it was the final trip before my son left to go off to Navy boot camp and your hotel and staff helped our stay and our goodbye a very memorable event.

The room that I was ended had fleas in the bed.

Very good experience

Our stay was simply amazing !!

Balconies need to be painted

A few things…I had to wait one hour to get a bar of soap as there wasn’t any when I arrived. The coffee pot in the room was not working. When they brought another one, I later noticed it did not have the tray that slides in and holds the coffee pod. When I asked for another one the next evening, I never received it. The ice machine on the 3rd floor had no ice when I went for some Sat. night. I used a “Sleep In” tag on my door for two days. I took it off on Sunday morning but my room never got cleaned. The breakfast buffet is very impressive. Plenty to eat and was presented very nicely. Very good coffee. The staff cleaning up during the buffet was very friendly and efficient. Joseph, in particular, is a wonderful employee; so pleasant and hard working. Overall, the Bay Meadows location is a great spot; not too far from the airport, St. Augustine, and Daytona Beach. Would consider staying there again.

I love it room clean breakfast good and it so quiet

The room carpet, kitchen, beds were well taken care of, but the bathrooms needed a desperate upgrade.

I enjoyed my stay, everyone was really nice and helpful. The morning staff was extremely nice. I don't remember all of their names but Joseph was very kind and the o the lady that was cleaning the breakfast area. The gentleman making the omelettes was very friendly. Enjoyed the breakfast. The room was clean. It's an older establishment but still well kept.

Everything