Magnuson Hotel Jacksonville Downtown

The staff was awesome and I’m still staying there until im done with work

I liked the early check in. They were very helpful with that.

Only if you need a room

Loaded with Roaches. Room was dirty. Pool out of service for remodel. Odd smelling rooms. Mold.

Location Desk clerk was rude at check out

Disappointing

Exceptional

Room and amenities are well used to say the least. Pretty rough room..

Hotel was nice for the price. Could use some upgrading in the room such as repair some of the damage.

Not a thing

Property has just come under new management/ownership. In need of remodeling, For the price ok

Pleasant

Exceptional

Superb

Didn’t eat Not a thing

Breakfast ok, location ok Room smell terrible, phone chargers didn't work. Maid came in to see if we need cleaning with knocking.

The night manager is a total rock star. Excellent man! He even brought me my doordash that was not dropped off at my room like i had requested. Ok, there are people just hanging out there, coming and going in the parking lot. Looks like drug activity among other things i saw. Some of the rooms had their doors propped open with clothes baskets at midnight. I was very uncomfortable. It made me feel semi safe that the manager was on top of things so well! The room though! I wish i could upload my video of that room. There was a substance on the nightstand unidentifiable, the hinges on the doors were rusty. The curtain was broke had to pull it to and close the curtain in it the rack u lay your luggage on was rusty. There were multiple holes in the baseboards. The paint was peeling off of the ceilings. Holes in the walls. The bed slept well. At least it was clean. This is the very last stay there for me. You absolutely get what you pay for! Oh and there is one set of stairs on each side of the building. Dragging luggage up those is crazy!

The room was as advertised. It had a coffee maker, fridge, microwave, TV with cable, iron & ironing board, and a hair dryer. The room was also clean, and housekeeping did come every day and clean the room, change my sheets and make the bed, and I noticed they actually cleaned the floors too. There were minor issues in the room but nothing major. I didn't visit the pool area (if there is one - I didn't look for one) so I cannot comment on that. The parking lot was well lit, clean, litter free, and the building itself was not bad for an older structure. The location was perfect for my needs being only two miles to the convention center, right off the major interstate, under 8 miles to the Amtrak Station, and not too far from the Airport. It was also close to the downtown area. The neighborhood did seem a little rough and there were no restaurants, gas stations, or stores within walking distance but they were all about a mile or so down the road and very close by driving. Overall this was not a bad place especially for the low rates compared to the other hotels in the area. I would stay here again if the price is right.

Second: there is no pool. I don’t know if there ever was one. There’s a pond behind a barbed wire fence in the back of the property. Third: when you want to make a reservation it says that non smoking rooms are non refundable. Smoking are. So of course in order to protect your money you go with the smoking refundable ones. What they don’t tell you is that once you check in you have 20 minutes to ask for a refund. If not, they try to accommodate you in another room. I personally did not want to stay. Fourth: the whole building looks and feels as if something illegal is happening in any of the rooms. The room was dirty and the air was completely saturated with smoke of cigarettes and MJ. The maroon comforters had “bleach” stains on them. The trash can was already used. The beds felt humid and cardboard like. The furniture was banged up and the base of the bed was kinda disassembled. It was metal so it’s dangerous when it eventually falls. It was unacceptable even for one night. We spent 25 minutes there reading reviews and looking for some other accommodations because it was impossible for us to feel safe of comfortable there.

No pool