Jekyll Ocean Club

Beautiful property with friendly staff and spacious rooms!

We love the pool area, the beach, the service staff and the restaurant. This is our third trip to the Ocean Club. Front desk also are all friendly. Love newer boards of daily happenings .. consider electronic. Housekeeping helpful. So a few things 1) larger trash bins in rooms and bathrooms- families fill too fast in one day 2) check lightbulbs in all rooms third year third time light bulb issue 3) full length mirror add to rooms helpful to get ready 4) bathroom fans to help with humidity and bathroom odors 5) bit larger fridge helpful if older patrons need to bring special dietary needs or for new babies / mom refrigerator needs.

Great property and staff, dining on site was great, the wharf at the sister property wasn’t very good

Great location Huge room

On a positive note, the view was beautiful, the room was clean and the staff was very pleasant. The restaurant breakfast was very good and our waitress, Gabriella, was very nice.

That we couldn't stay there longer

Very clean and spacious room. Plenty of room for our family of 5. Central location to beach district with shops and restaurants.

Nothing

We had asked for early check in. When we arrived we were told our room was not ready and that they would text when it was. We sat in the lobby waiting for a long time and at shift change we inquired again and was told it was in fact ready. The other thing I would have like to have seen was more chaise lounge chairs that were in the shade. The few they had were taken by guests who weren’t even around. They put their towels down and left.

Food was good - a little more of "American" food should be served along with seafood and less jalapeno food. Extra water and coffee in the rooms and also blankets for each bed.

Staff were fantastic. Restaurant food was delicious. Room was nice, but the bed mattress was way to old and very uncomfortable. They need to be replaced!

The oceanfront suite was a great room. Hotel was fabulous and service was great. Can’t wait to go back!!!

The room was really nice for the price. The room had a balcony with a great view of the beach & sunrise. The bathroom toilet was broke no one came to fix it. My husband hand to ipen the lid to manually flush it everytime we went to the bathroom. The water pressure for the shower so weak so it was awful. Then shower water would go hot then cold then bk hot while showering. Ended pay $189 more than what expedia stated for taxes. We were charged resort transient fee, hotel/motel fee,room occupancy tax and island preservation tax per day. It was only a 2 day trip had to spend way over than expedia said you would pay in taxes when you check-in. It wouldnt been a problem if was warned before hand. Paying all those extra taxes & fees wasn't a problem, if someone came to stay didnt know those fees at check out could run into issues with paying. When they didn't budget for extra expenses.

It was awesome. Great facility, great staff, just really couldn’t have been better.

Nice hotel, excellent view of the beach

Great hotel

Always love this place. Had trouble with tv and no one helped. We figured it out.

The hotel was awesome, and the staff was even more awesome. Emily at the front desk was especially helpful and attentive.

Beautiful, spacious, clean accommodations.

The rooms and property are lovely. All the employees that we talked with were all very friendly and helpful.