Hampton Inn & Suites Knoxville Papermill Drive

Although we were only in the room for one night while traveling home, we were exhausted and it was great to walk into a clean, spacious and comfortable space where we could rest and rejuvenate for the next day’s drive. The shower was large and amazing, the bed was very comfortable. There were many restaurants within either walking or short driving distance, and easy access to the interstate. We slept too late to enjoy the breakfast, but I did enjoy the coffee! We would definitely stay here again.

All was great!

Easy check in. Room was nice for a regular two bed room. Breakfast was pretty good with a nice selection. Wasn't there long enough to use any of the amenities, but they looked nice enough.

I like that the hotel is technically in the city but tucked up on a hill away from the city. I did not like the directions. Once you get close to the hotel on paper mill drive where it tells you to turn right, but you actually can keep straight.

Rooms are a little dated but staff is very friendly and room is clean

Hotel was fine and located in a great area for an overnight stay. Breakfast was good and the staff extremely polite and helpful. Would definitely stay here again and highly recommend this hotel for others.

Everything was nice and clean. The breakfast had many selections, but unfortunately every morning was similar and eggs were too soft for my liking and the meat options had non-pork item only once. There are many chicken, turkey and beef options available so it would be nice to focus on meats more total people can eat. The south is inundated with pork meals everywhere.

Exceptional

Wish the pool was open earlier in the morning.

Nothing Location Not clean Cancellation policy

Location Not clean Cancellation policy

when we checked in late in the night. the front desk lady asked us if its ok to allow her traineeto help us with the check in process. sure and the trainee did good. well, we had to wait till late afternoon to go to the event so did not want to leave the room too early. we asked first but they told us by noon. I think we actually left half an hour after 12, but no problem. gld they did not kick us out.

The toilets were not clean. The table still had food particles + the room was smelly

Customer service

Everything looks nice but on the second night I slept in the other bed and woke up with bug bites.

Good lay over

We stay here when we come through Knoxville. Always clean. Staff is friendly and helpful

Clean room, kind staff, easy parking

Great experience from check-in to check out. The facility was clean. Staff was very attentive. Amenities were fantastic.

Great place to stop for a night. Great staff and huge room. Easy parking. Would upgrade to pillows...these squish down to no support. But otherwise a solid choice.