Red Roof Inn Knoxville Central - Papermill Road

We were in one of the newly renovated rooms and it was very nice . The night staff who checked us in was super friendly.

Great room Pool was green, gym not so good

Very good

Staff responded quickly when we reported the shower head was clogged. The room was clean. Bed was fine. Outside entrances were dirty. Especially, the back entrance. Wish there was a breakfast offering. The place is being converted into a Marriott and I doubt they will worry about much upkeep.

The place was going thru renovations. But it was quiet and staff was friendly

Location in proximity to the event I attended The batteries on my door lock died at 4am which meant if I left my room I had to wedge the door open. Not safe at all. The entire place smelled like weed and aerosol spray. It was kinda gross.

The staff here was beyond friendly made it feel a little like visiting family. Recently renovated so it’s modern and incredibly comfortable.

The bed was not comfortable but otherwise it was good A better bed

It was not far from I 75 and that they take dogs When we stayed before there was no cost for our 2 little dogs but this time we had to pay for one of them . No breakfast at your hotel No soaps in the shower thank goodness I brought my own

Clean nicely remodeled. The check in gentleman was very nice and helpful. I was not a fan of house keeping knocking on the door at 9:30am when checkout was at 11am. I asked them at tbe front desk when leaving what time checkout was he said 11am. I asked why the hell housekeeping was knocking on my door at 9:30am? He acted as if I were lying. I will never stay here again.

Exceptional

,coffee bar ,,room was clean No Continental breakfast

Awesome hotel nice and clean staff nice guy

They are under renovations. They are doing a lot of work to make the place better considering this must be an old building. I spoke with one of the workers about it & he told me that it's not so much changing owners, but they are changing franchise. They will become a Marriot around end of summer or beginning of Fall. The room me and my friend stayed at looked presentably clean and comfortable. We didn't see any bed bugs or cockroaches during our stay, everything looked up to date and redone. We had a pleasant experience during our stay there even though we weren't expecting a whole lot, but I am happy we didn't receive a bad experience during our stay. I believe they are trying to make this place a lot better and whether you choose to give them a chance, it's up to you.

Nothing Didn’t let me check in because I was under 21, but did not have this listed on booking.com

It’s definitely under renovation, but we stayed in the renovated section and it was beautiful! The lobby still needs assistance and the 1st floor has not been touched yet… it will soon be a Marriott to my understanding! Staff were absolutely amazing!!! We loved our stay, only issue we had is that our ice machine didn’t work on our floor and we had to go to 1st floor for ice, hopefully they correct that soon! Lobby needs work…

Pleasant

Check out clerk. And waking up to some excessively tool noise Tried to get on elevator twice to leave and both time with construction workers with hoppers on the elevator Very slow elevator Had to use stairs Gonna try Laquita next door on 6/13

Apparently the entire place was under construction with hammering and drilling in the room above my room at 7-8am. Called to make complaint to lobby, no phone in the room. Staff was not helpful with the construction issue, said there was nothing they could do. Wouldn’t allow me to do a late checkout. Constant knocking on my hotel door between 9-11am to see if I was checked out yet. Checkout is at 11, in my opinion they should have left me alone after the first knock at 9am until checkout time frame at 11am but no… 3 different people total came knocking at my door between 9-11am plus the construction noise that started between 7am-8am. Bed was so uncomfortable and hard. Terrible place to try and get proper rest.

Exceptional