MainStay Suites Las Vegas Flamingo

We arrived at 4pm in 104 degree weather to a top floor room with the AC turned off and a room that was hotter than outside. We turned the AC on and tried to let it cool the room but at 2 am when we were still dripping sweat we asked for a new room. The new one was cool but it smelled like awful causing us to have headaches. I used the gym facility and it was nice. The pool looked good but we didn’t use it. The morning we went to check out, I asked the front desk for a luggage cart (the guy who was at the desk was not the front desk person and he refused to give me one without ID. I had my room key and came right from my room. I had just returned the blender I borrowed and the front desk lady knew who I was. The guy was very rude and refused to budge. There was supposed to be no smoking on property per and email I got from Mainstay before arrival yet there was a sign that said no smoking 100 ft from the front door however that was not the case…. Residents and employees both smoked right at the front door. The only good thing about the stay was Ivonne at the front door desk.

Area is not most pleasant one

Relación precio calidad muy buena, lo recomiendo.

2 rooms booked months ahead of time requested together ended up being put in separate floors the room was not clean and light cover was left on top of sink. I reported it and was told it would be fixed it took 3 hours for someone to come fix it and I had no access to the restroom sink meanwhile. Pool was dirty. Paid everything upfront for no surprise charges but was still charged $100 deposit when I can to check in. When booking on Expedia was advertised the Famingo but it ended up being the mainstay which was false advertising. The rooms where cheaper when we got here we paid more booking ahead of time overall horrible experience and will not be booking with Expedia again

El cuarto tenía un aroma raro pero de ahí en fuera todo bien,quedan cosas cerca

Overall, the rooms were good size. The pool needs a little bit better maintaining, and I think the only downside that I saw to this place was on one of our nights we came in and there was a lady passed out and in the morning around eight in the morning, there was a police and ambulance. I had to come remover with security, so coming into the facility late at night and stumbling upon that and there was nobody there at the desk to help with the situation. We just went to our room, but overall, it was a decent day. I mean, there’s always incident they’re out of control.

Clean room and helpful staff. Would stay there again.

Good

Staff was friendly; had about 10min wait to check in at 9pm. Hard to find trashcans; only elevators or in rooms. Rooms were nice enough. Bed frame was pretty squeaky and housekeeping missed a dirty washcloth that was hanging on shpwer curtain pole. Had 2 shampoos but no conditioner. Would still stay here again.

Off the beaten path a little. It was fine for a one night stay quick turn around place.

Easy check in, close to the airport and car rental return. Kitchenette was good and the closet was nice

Superb

Love it easy and greqt customer service

The staff was great , especially Michelle and Robert. They need to rethink what type of furniture is needed in each room. For example there was only one kitchen chair and one os chair. I was there for 3 days with my wife and we couldn't sit together to have a meal. To watch tv , I had to sit on the bed and my wife had to sit on the os chair. They don't clean the room at all. We had to take out the trash when we checked out. You don't get clean towels everyday, you have to ask for them. The only thing they offer is coffee from 6:00-900 am.

The front desk was nice but it was one person handling check in so it took awhile

Good stay overall.........

Sketch area and was in the room less than 4 hours.

Staff was very friendly and prompt when requesting amenities. Somehow had a whole pizza go missing but I don’t think it was due to a staff issue. Allowed a late check out

Very accessible and quiet

Good