Extended Stay America Select Suites - Dallas - Lewisville

It has a fullsize frig. You can open the windows a crack for ventalation.secrity is good. Handycap parking is pleniful and by the doors.they have pots and pans to rent for 40$ then silver ware and cups are another 40$ they are pet friendly having alot of renters with pets

For a 2 star hotel, this was one of the nicest ones I've ever stowed at staff is very helpful. The rooms were very clean, they have full size refrigerators, the rooms are large. And there's a recliner in the room they have bathtubs, the desk is large, there's plenty of parking. And of course it's pet friendly

The staff, especially Ms. Vallery, was super helpful and kind. I ended up extending my stay at Extended Stay more than once because it was such a comfortable stay.

When we arrived, we were hoping to check in early, but not only were we told we couldn't check in early, we weren't even able to check in on time. To make matters worse, as we walked into the lobby, we overheard a staff member say, "Those people better not be here to check in." Hearing that as a guest was incredibly unprofessional and immediately made us feel unwelcome. The cleanliness of the property was also below expectations. Several areas appeared dirty and not well maintained, which only added to our frustration after waiting for our room. Once we finally got into our room, our key cards repeatedly stopped working. They deactivated twice during our stay, leaving us locked out and having to make multiple trips for assistance. One night, we had to call maintenance very late just to get our door opened. Overall, the customer service, cleanliness, and room access issues made for a very poor experience. We understand that delays and problems can happen, but the way they were handled was unacceptable. Unfortunately, I would not stay here again or recommend this hotel to others.

Location Bed bugs and rude management and employees

It was clean enough. Totally bare bones, but ok for the night. Friendly staff. Sketchy area with lots of homeless people.

No

Staff was friendly Cleanliness and needs extermination

The staff was great. No breakfast or coffee was disappointing. Room was fine, no complaints other than no coffee pot or coffee or ice machine anywhere that i found. It was close to where i needed to be and restaurants were close by.

We had to move rooms because the burner didn’t work and microwave didn’t work. Shower was closed so tightly I couldn’t open the water. Sticky floors. Loud bathroom air filter. Low cost bedding (not cotton). No community room. No kitchen items need to buy yourself (go to the dollar store or target discount). The thing that made me leave early was the poor WiFi even after “upgrading” it was still horrible!!! Just stupid back and forth blaming the other party and couldn’t not issue a refund. Unhelpful manager who was away and never seen on the property. Pros: some of the staff were helpful and nice. Good value if you have a one night stay and don’t mind bare bones. For longer stays go elsewhere.

Staff( front desk ) go into your room when you leave . Very unsafe

Exceptional

Kitchen appliances outdated .. no pots pans extra towels or linen unless u wanna pay extra bring ur own but staff is friendly and well mannered

Nice ambiance and cozy vibes!

Inside the facility it was pretty clean but most importantly my room was nice and clean. There is a little bit of a smell on the third floor where I was not unbearable but just not the nicest.

Superb

The help at the front desk was exceptional. She was very kind and friendly and even remembered my last name. Inside the facility it was pretty clean but most importantly my room was nice and clean. There is a little bit of a smell on the third floor where I was not unbearable but just not the nicest.

The room was fine, though no toiletries provided. It was quiet and comfortable. I was bummed there was no restaurant, no shampoo, and no hair dryer. I realize this is extended stay, so you're likely bringing all that with you. Also, there were many strange men approaching me in the parking lot, and I found that worrisome as a lone female traveler. There is nothing close by except Razoo's, so you have to have a car.

The staff is so friendly and helpful. 😊

Customer service is top notch, room is very clean, bed very comfortable. Manager Valarie made sure my check in was very easy That the vending machines prices were extremely high ...