Hawthorn Extended Stay by Wyndham Lewisville

Be ready for $100 deposit.

Nothing There was not a single thing good about this place.

Under construction,bad smells,marihuana smells in the hotel,rooms in terrible condition,I’ll never recommend this hotel to anyone

STAY AWAY FROM THIS PLACE! It is undergoing renovations, so maybe some day it will be nice, but for now it's filthy, staff-less and unsafe. We actually had two men (w/ the hotel) beat on our door yelling that we couldn't use our phone to record. We didn't stay, too unsafe. It should be closed down. Took 15 minutes just to find someone to "check us in".

The picture of the room was NOTHING like what we walked into!!! Also, the website should have disclosed that there was major renovation underway. If I had known this, I never would have booked. I am seeking a refund. We left almost immediately for an other location.

Nasty and lot of work going on there.

The worst hotel experience ever for me. The hotel is being renovated

Everything was awful. Queen beds were actually double mattresses on queen frames which would have been a serious hazard getting in and out of bed. Circuit breaker box had a loose door, hanging on broken hinges. dust bunny fuzz on the pillows and a filthy floor and the whole place smelled musty. advertised breakfast was not offered after all. front desk was not helpful and argued with us about these details.

Bad

The room was nothing like it shows in the pictures. It needs a lot repairs and proper furniture.

Exceptional

Nothing Roach infestation

Nothing. It was definitely roach infested.

The price and area Construction, no pillows, no running water in the shower

We did not stay. We were refused check in to my husband. Also, smelt moldy and construction on site, water shuttle off during certain times. My child is medically ill and can NOT be in that environment. Still haven't recieved my refund.

Location good but room floor peeling,doors cracked... No intercom... Bad experience.. Considering distance to exit,intercom could have been a plus.. Floor tiles peeling in room 343... Room too dark ...bedside light not working...TV not working... Not coming back

The night shift front desk employee was very accommodating and kind, I really appreciated him moving me to a new room when my original room was not clean. The hotel room I was moved to was also fine, the location if it was convenient and despite it being on the first floor near the lobby it was very quiet. The first hotel room I was checked into was not clean, in fact I thought someone was in that room when I opened the door and immediately shut it. TV on, lights on, food on the floor, clothes everywhere. The only elevator was broken, so I had to lug heavy luggage up 3 flights of stairs only to find my room was not touched. The room I was moved to had been cleaned but it wasn't very clean either. The floors were filthy, the shower had hair and didn't look like it had been cleaned, the sink was filthy, the toilet wouldn't flush unless you removed the lid. Someone was walking around with their dog off leash as I was going back to my hotel room. I was already having an incredibly negative trip so this just made it a little worse.

My situation was dire due to not having a place to stay for a period of time and being homeless was very stressful. I am very appreciative that your company was able to give me a week of rest. The room was comfortable and enough for me during the time I occupied the room. My biggest dissatisfaction with the location was due to the other residents/guest who did not pick up after pets. . Pet feces were so bad and smelled bad. No breakfast as advertised, workout room was not usable due to renovations.

There was no way to wheel in luggage, TV was broken (fixed at 9pm), no trash cans, uncovered outlets, no water to shower on checkout morning, no bath towels the second day of two day stay, no breakfast buffet as advertised and over all condition of my room and hotel was horrible. Construction / remodel or not, it was beyond acceptable. Eda at the front desk had a bad attitude and perhaps I don't blame her, having to defend such a crappy hotel. Regarding the tv, was told maintenance would come to fix after he was done with another room repair. Truth was he was working on a car in the parking lot. Buyer beware! Worst hotel ever and I feel I should be refunded but I know it will never happen.

Nothing. Everything.