Los Angeles Airport Marriott

An excellent choice if you are flying out of LAX.

Comfy bed and close to the airport

The room The resturant. Very slow service. Limited menu and over priced

location and friendly staff, clean and very nice that 2 mornings in a row the fire alarm went off and woke us up early

Wonderful!!

Cool

Exceptional

Exceptional

Close proximity to LAX. Airport shuttle. Quick and knowledgeable front desk. The restaurant on site was extremely slow.

Very good

Courtesy airport shuttle and low cost shuttles for special events at Kia Forum, So-Fi Stadium etc. The Starbucks in the lobby area had every quick friendly service on food and beverages. Courtyard pool and outdoor games area was beautifully furnished, clean fluffy beach towels, good background music and landscaped beautifully. We will stay there again next visit to Los Angeles and use Marriott Bonvoy perks at other Marriotts, too..

Nice, clean room, and I'm a fan of the shower gels. Water pressure so-so but ok for a rain shower head. The gym was well equipped, I was impressed. And there's a nice JW steakhouse as well which I enjoyed, as the bar/regular dining area but I did not try that. My only complaint, and it's a big one, is that the shuttle was very infrequent. At the airport, I came out and just missed one. I saw two Hilton vans and two Sheraton vans in the time it took for the next Mariott van to arrive, and that van just bypassed my area completely. Fortunately a friendly driver for a parking lot van asked where I was going and dropped me off across the street. On the way to the airport the next morning, I was fortunate to be near the front of the line as there were 30 people and the van could only take so many. The driver was very friendly and helpful but the hotel gets bad marks for only having what seemed like one van in circulation.

Location to the airport Food way too expensive No free water in the room Restaurants were not good. Way too expensive Gift shops prices were way crazy for what they were selling

Staff was very helpful. And very polite.

Side note, if you are heading to a Dodgers game during your stay, traffic each way will make that a one hour+ trip. It’s only 15 miles away. But it’s L.A. traffic.

I felt seen and cared for. Every staff person who I encountered smiled and spoke - even if it was only in passing. Smiles are hard to come by these days. I didn’t know customer service still existed, but it felt restorative. I’m grateful!

We don’t charge these holds in the UK. As for your property. You have over sold the M Club rooms with private access so I had to wait until 5pm before getting the room I booked. The bed next to the window the mattress was hanging off the base. Some TV channels the picture froze on a few channels especially TNT. The show in my room had very poor water pressure and was told it needs something fitting which can be done quickly. The WiFi was very slow. Only one bathrobe for 2 guests. The water pressure in the basin was also poor. I think you also need a shave mirror. The M Lounge you had no diet drinks and was told you were changing suppler so didn’t have any. You had no glasses only paper cups on day 2. There is no security in the Lounge any people just tailgate other guests when not having lounge access. I probably could visit that lounge and have breakfast everyday without even being a guest. No midday snacks happened. My room wasn’t cleaned in 2 days

Wonderful lounge area

You need to pay for wifi or book it as a member. It is a first time in my life someone charge me for wifi and btw it is 20 usd per day.

All good