Candlewood Suites Manassas by IHG

Very nice & quiet will definitely stay again if ever in the area

Excellent experience from check-in with Tiffani, to clean quiet comfortable facility!!! No complaints! A very enjoyable experience!!

Beautiful, clean, friendly staff and great location! The call to the room at 10am to remind us of the noon check out time.

The property was well kept and the night staff was very helpful. I would stay here again.

Great hotel with good amenities. Nice staff. Room was huge. Bathroom a little outdated but big. Beds were comfortable.

Loved it, it was nice and we had plenty of room close to were we wanted to be. And I had my fur baby and she loved it to Well I always think a property could be a little cleaner I don’t think the shower had really been cleaned lately

Very good

We stayed for one night and if I’m in the area again I will stay here! Room was clean, the staff were both helpful and friendly.

The general space and my room were clean and well maintained. Staff were nice and helpful.

Exceptional

The amount of trash and cigarettes on ground was shocking, our room smelled of cigarettes and the air conditioning hardly blew out cold air. Its not a dislike but the hotel host most construction workers. They will friendly and quiet but didn’t feel very family like.

I love the rate the room. The rate is usually less than $100 and you charge me $250 something dollars for the room. I don't see why and then you charge me 2 days for staying and I only stayed one. I'm going to Navy Federal credit Union on Monday the 19th and make sure we dispute it and take you guys to court You overcharged for your rooms. The regular rate is less than $100. Come to find out you charge over $200

The location to my daughters school was convenient and my dog was allowed. The staff were friendly. Having the suite with two burner stove, full fridge and dishwasher was handy The amount of trash and cigarettes on ground was shocking, our room smelled of cigarettes and the air conditioning hardly blew out cold air. Its not a dislike but the hotel host most construction workers. They will friendly and quiet but didn’t feel very family like.

I felt so cheated. We flew in and arrived at the hotel past 9pm, first night of our vacation. The room assigned to us is right in the lobby! The clerk pointed out to me from behind the check-in counter. I requested a quiet room and told it was the only one left! We had no choice. And we were awakened by conversation at 130am, and 3 more times till 3am. We were so tired to get up till 3am. I opened the door and found a gentleman behind the check-in counter talking to a worker sitting in the lobby. They apologized. But later I was still awakened before 7am. It was other guests checking out after 7am. We were trashed from sleep deprivation and our first morning of vacation ruined. I complained during checkout and the clerk agreed to give me 50% off. I certainly will not choose this one on Expedia if I knew the room is a noisy one - hotel should say this room is in a disadvantaged location so it has a competitive price - deceiving clients here as I could choose other hotels with same rating and price range. Don't be cheated like me.

Good

The bed was very comfortable. There is only 1 ice machine in the entire building in the lobby.

There is only 1 ice machine in the entire building in the lobby.

Pleasant

There was mold and rust in the tub. There was hair in the tub/ shower as well The hotel had an odd smell like a dirty locker room. The dishes in the suite had a grease/ hrine film on them. The floors looked like they had not been mopped months. I told the manager and all he said was I'm sorry and didn't offer to do anything. We couldn't go to another hotel because everything was sold out for that evening

Cleanliness of the hotel and rooms, little to no carpet. The location was away from the restaurants and activities.