WoodSpring Suites Manassas Battlefield Park I-66

This property is a weekly monthly stay for homeless and construction workers. Not for a family or single female. The person at front desk had excellent customer service. The website is very misleading of this property. Picture makes it look like a perfect place. Not for a family or single person. Mostly place for state homeless and construction workers.

K

The place is very good for the money. The staff is amazing.

This place has bad ratings and I do not know why! Like it’s not a Hilton but it’s clean and the staff is amazing!

The elevator is broken. I had to walk up four flights of steps.

The elevator is broken

The elevator is broken. Had to walk up 4 flights

Nothing The staff and policies put in place that were not mentioned on their website

Great team helpful people.

Drove all the way from Michigan to Manassa, Virginia WoodSpring Suites which Expedia arranged my reservation for seven days . I requested a first floor room because Iam a handicap VETERAN. All first floor rooms were occupied. Ok I can make do with a room on an upper floor. They had three elevators and they all were out of order. Iam handicap can’t do stairs. WoodSpring Suites just turned me away without even saying they’re SORRY. So being turned away I had find a room elsewhere. Never again will I use Expedia . Com when I search for a room in the future.

Tolet git cl9gged, Kitchen drawer was broke, and the ekevator did not work fir the 2 weeks I was there. I had knee replacement and had to use the stair (from the 4th floor). Was not offered to change rooms.

Excellent

The property was over-run with roaches. When I spoke with management, the Gen. Mgr. acknowledged that they are working with an extiminator. However, until the problem is taken care of, the hotel should be closed. And I have stayed at many pet friendly hotels, and none have smelled as bad as this property.

Cockroach infestation

The location Everything else! Rude staff

The manager and staff people are very nice and helping people’s during stay.

1) we get there and check in for our 1 night stay with our 1 twelve lb dog and are shocked at the $200 NON-REFUNDABLE pet fee. When we booked this room, the $250 nightly cost wasn’t an issue but when you add on a $200 for a pet fee that is not returned, that was not disclosed in advance, that changed the price considerably. I completely understand having a pet deposit even if it’s refundable in case there is damages but when you check into a room that doesn’t even have a couch, the one chair inside of it is not cloth and is only plastic, there’s no furniture in it at all other than a bed, there is no carpet, it makes no sense. 2) nasty - the floor was covered with a sticky nasty film and we were scared to take her shoes off the entire time 3) service - we could never find anybody at the front desk to talk to, ask for toilet paper from, ask from shampoo (there was none in the room), etc 4) kitchen area - yes there is a kitcken area in the room with a fridge and microwave and cabinets that hold not 1 single item. Not a cup, not a coffee maker, not a spoon, nothing at all. 5) bedding - the bed has plastic wrap on it and sheets only. No blankets! Every breath caused crinkling of the plastic. We decided to checkout and depart at 11 pm because it so awful.

Booking.com has this property listed as 18+ to book so i booked as i am 20 years old. My friend and I traveled five hours for a concert and arrived at this establishment only to be turned away with no where else to go meaning a five hour car ride back home after midnight.

The staff we ran into were all very friendly. The room was clean and the floors recently done but the bathtub and sink need redone. I think there needs to be an air vent cleaning too. Everything had a heavy scent, hallways and room.

Location was conveniently located near many dining and shopping places. No additional amenities offered. Rooms were low budget and basic