Country Inn & Suites by Radisson, Mesa, AZ

Great staff, we have stayed there several times and we will be back several more

Smelled like dirty feet and BO.

Convenient location to the airport and great restaurants.

Good

The staff was absolutely so kind and helpful, my room was clean but we got locked out of our room 8 times. None of the exterior doors or gates lock, and the exercise room was out of order. Great breakfast but key readers are needing replaced as well as enhanced security. Any body could walk into the hotel at any hour which I did not like especially being a woman traveling by myself with 5 kids.

Staff was great. Breakfasts had good choices. Our room had a clogged shower drain. Staff offered to move us, but it was late. We called again in the morning and maintenance came right up and fixed it. This applies to maintenance of the property; if housekeeping cleaned the shower after the last guest they would have seen the problem almost immediately. Overall, our stay was good.

We were on the 4th floor and my friend is in a wheelchair. When getting ready to leave, I called to ask about a luggage cart and was told we would have to get it ourselves from the first floor. My friend went in her wheelchair to get it, in which a staff member then helped to bring it up. Our room had a constant vibration, which was disturbing. I'm guessing that there was something electronic running near us, possibly large A/C units right above our room. But the worst thing was my bed. We had a double queen room. My bed was lopsided at the foot and I kept hitting my leg on the metal frame that stuck way out (OUCH!). I finally looked at the foot on the other side (the lower side of the slant). The boxsprings was completely broken apart (thus the slant). I took photos if they are needed. We told the front desk about this at checkout. Due to that alone, they really should've offered us something...a discount, a free room in the future,... something. This was my 2nd time to stay there (as i travel for medical reasons). As it stands, we will never stay there again.

Hallways smelled wierd but over all clean.

The hot tub was nice and warm, felt great to relax in, the bed was ok. Breakfast was pretty good. I would like to see more protein choices for diabetics. The room was not very clean, there was a straw behind the side table, the tv remote in the front room didn't work to turn on the TV. There were no towels out at the pool, but my wife was able to get some from the front counter. I had to change the date of my stay, and had the free change option, it charged me 25.00 to change the date even though on the website it shows it being available for the same price as i originally paid. Not happy about that.

The place was just ok. We booked the Diamond Suite because it was one of the few rooms that had a balcony; which was double the price of the regular room however it was disappointing and badly in need of updates. The smell was musty immediately entering the room. The exercise room lock was broken and we were unable to use it. The food was decent, nothing great. I will say the staff were very helpful. Location was great.

Horrible worst breakfast I've had in my life!!!! Nothing this place needs to be closed down forever!!

Room was old and had a smell, but the staff was pleasant

AC had issues

The hallway smelled like cigarettes. The bed was clean and comfortable, The room was bit dusty at corners.

Bed very comfortable

The location was perfect & close to our family to visit. Our room was clean & comfortable & breakfast was excellent! We loved staying at this hotel!

BREAKFAST, BREAKFAST AREA, POOL AND POOL AREA THE YOUNG LADY AT THE FRONT DESK WHEN ASKED TO CHANGE ROOMS FOR THE SECOND TIME. VERY FRIENDLY, PROFESSIONAL AND ACCOMODATING. THE FIRST ROOM DOOR LOCK WOULD NOT OPEN THE ROOM AFTER THREE SETS OF KEYS WERE USED THE TELEVISION AND A/C IN THE SECOND ROOM DID NOT WORK THE CARPETING IN THE THIRD ROOM WAS DIRTY THE MALE FRONT DESK PERSON WAS NOT FRIENDLY UPON CHECK-IN AND NEVER APOLOGIZED FOR MAKING ME RUN UP AND DOWN THE STAIRS 3 TIMES WHEN THE DOOR LOCK DIDN'T OPEN THE DOOR

Very clean, comfortable room. Good, well supplied breakfast. Ample parking and easy drive to the airport!

Everything ok

The room was nice, but the pillows were just air and went flat instantly. The pool was my favorite part! I was looking forward to getting a couple of work outs in while we were there, but ALL of the machines in the gym were out of order (bike, treadmill, elliptical), and there were only a few free weights and a bench available. They did not even have a water cooler to refill water bottles. :( I was very disappointed with that.