AC Hotel by Marriott Miami Beach

Property was immaculate beyond my expectation of a nice hotel. I would definitely recommend this hotel and I will definitely book again with the same hotel for future visit to Miami. There’s nothing to not like about the property everything you would love the property.

Superb

The rooftop pool is amazing

Dirty room, tv at the bar didn't work, and the tv's that did work did not have any channels that had the NBA finals. Lights flickering at the bar. Not the most pleasant staff. Overall, poorly managed hotel and will not be going back.

Pleasant

House cleaning was loud early morning. Asked for toilet paper, was never delivered. Front desk staff was nice.

Poor

Great property

Especially that nonsense about towels, they ALL were wet, definitely used by previous customers, didn't wash and dry after! That guy found only 1 dry, but I could smell someone used it before!

Very good hotel

Good

The property was beautiful, the staff were phenomenal and helpful. The staff were friendly and funny, had a lot of laughs. The guest were friendly as well , we all had a great time in the bar and lounge we were rained in and the staff accommodated all of us with good music , we ate, drank 😜 played pool and sang the night away. Love it. This will forever be my go to when visiting Miami!!! Whooooo hooooo! 100 stars 🌟 for me

Location Roof top No draw space Low end quality of floors .Scratches do to the cheap quality

A worker stole

Passable

Staff was very friendly and room was very clean. Middle of the night I heard pumping noise and woke me up.

We had to wait for the previous guest to leave because they requested a late check out, it was after 5pm before we got into our room only to find out we didn’t get the king bed we reserved but 2 queens instead. The room layout was very awkward, the “living room” had no lighting, the couch faced the beds and the tv couldn’t be turned so you couldn’t watch the tv comfortably. The flooring was cheap looking vinyl planks that you could see the buckling. The bathroom had no counter space. The pool deck had a great view but not much else. The pool was small, the bar was smaller and it was all only open from sunrise to sunset. It wasn’t worth the money we spent and to top it off when we asked them to call a cab for us when we checked out, they called a private driver that charged us an exorbitant amount for a pretty quick drive. Very disappointed all the way around with this stay. Lesson learned

Staff was not very helpful, horrible customer service

Extremely friendly staff, hotel perfectly located in quiet area Gym could have more equipment but still sufficient

close to everything, not so fantastic breakfest, but starbucks next door