Days Inn by Wyndham Miami Airport North

Clean room

Well we were there just for one night because we were going out for a cruise and one time is all it took from the front desk guy to be rude and not communicating with us about the next morning for the shuttle very unprofessional young man the room itself was good for the price we paid but never again staying there that front desk person was terrible

It’s good only had a short stay

Nice staff and the room is clean and super cold. I don’t have any complaints:)

Also, there weren’t enough towels in the room and there was a cockroach in the closet.

Conveniente

Muy amplio y limpio

Bugs in rooms/ door key cards wouldn't work properly

ESTUVE CINCO (5) Y LA HABITACION NUNCA FUE ASEADA. EL SERVICIO SANITARIO Y EL LAVAMATOS ESTUVIERON SIEMPRE EN MAL ESTADO. NO LO RECOMIENDO.

Didn’t know it was this bad. The room I was placed in had sour flies, the flouring missing or raised and the toilet not working. I told front desk about it and no one came as they said. I even fell asleep and when I woke up to use the restroom called front desk and had to change rooms that hour of the night. That was it for me.

Friendly staff

Front desk staff not super friendly or helpful.

There were termite bugs all throughout our room and I mean hundreds of them. We asked 3 times for a different room but we never received one. We were in the building behind the main hotel. Apparently, the entire building we stayed in is infested with the termites. The staff all knew about this problem but they didn't change our room or do anything else about it.

Unfortunately we checked out a half hour after we checked in, with no credit at all. We went to our room, what was supposed to be a queen bed was barely a full. There was rust and dirt everywhere and a lizard was in the bathroom. Nothing was clean and the pictures online must be from when they first opened the hotel because nothing matched. Since we booked through Hotels.com they said they couldn't refund us anything. We would not have left if it wasn't disgusting so I don't see how we don't get any money back for false advertising.

The staff is great, very personable, and as helpful as they needed to be. Check-in was easy (once I got to it, I'll mention more later) check out was very easy, and there were no surprises. The girl at the desk even offered multiple possible rooms based on our convenience. The bed was clean, there was indeed plenty of parking, and I didn't feel like the area was dangerous. I also did agree that the rooms were extremely dingy, though not unacceptably disgusting. Really just kinda run-down, haphazardly repaired when needed (e.g. what looked like a non-slip mat in our bathtub was actually a rubber repair pad from a broken tub that collected water) and not a place I'd want to spend much time awake. The shower was paltry at best. I've had golden showers with more water pressure. There was also a lot of airplane noise, though being right next to the airport I don't see how you can avoid that. The walls are quite thin too so if ambient noise from people outside bothers you, this isn't the place for you. Unfortunately for us as well, the place was very understaffed. Check-in took 30+ minutes as there was only one girl at the front desk and the sussy group in front of us decided to make a cash reservation for their whole family with 3 rooms on-the-fly. By the time we were done, there was still a huge line behind us. TL;DR This place is cheap for a reason.

There was a pool

The sound isolation is not very good. I could hear people talk in the neighbor's room.

I did not like the fact we were promised a transfer to Miami Port for a cruise but the driver was not using the list which my name was the 1st name on the list. The staff are extremely distracted and not focused on customer service. The room was clean and close to the airport.

The staff stops me from coming back to this hotel! Never again.

The shuttle is shared with sister hotels. From the airport to the hotel, the wait wasn’t terrible. The shuttle from the hotel to the cruise pier was a mess. I was asked to switch my time and when arriving at the sister hotel was told that MY hotel couldn’t do that and they had no idea what was going on. The man was rude and very unhelpful. We were made to stand in the rain and because my time was moved I wasn’t even guaranteed a spot on the shuttle. I ended up sharing an uber with another guest who was treated very poorly.