Hyatt Place Miami Airport-East

My family and I spent one night here, it was a easy check in and met our needs!

Great service!

It smelled musty, the carpets were dirty, just needs an overall upgrade to rooms. The lobby areas were clean but could tell it was just cheap furniture everywhere. Felt it was not worth the money I paid.

Worst stay in my 71 years of life. Dirty and falling apart. Teenagers in the next room were screaming and slamming doors till 3 am, all within ear shot of the night manager at the desk on the second floor. We could not sleep with all the commotion. I had to step out of my room to tell 5 or 6 teenagers to stop so we can sleep. Then I went to the night manager who was within 50 feet of the rooms and instead of asking them to stop, he took their side and said I was disrespecting them! Even threatened to kick us out. Imagine that. I think he was enjoying seeing those teenage girls going in and out of the room and the lobby. Horrible place from A-Z. I do not recommend this hotel at all. Horrible accommodations and horrible unfriendly inexperienced staff.

👍🙏

Exceptional

The room was very dirty, everything from couches, drapes, carpet, etc.

My room didn't smell that clean my carpet was dirty, faucet and bathroom wasn't clean.. I had to spend some additional funds on cleaning supplies to feel comfortable in my room... the staff was helpful, my tub stopper wouldn't stay up so they fixed it... i requested additional sheets and they sent up room service immediately... only the front desk spoke English but they were as helpful as they could be.... the breakfast was great, as well as the gym, lobby and amenties ... just wish my room was much cleaner.... I don't think id stay there again... and I survived one night... had to shower in my shoes my shower mat had pubic hair on it and couldn't walk in my room without shoes.

It was very clean neat and tidy.

Exceptional

Everything was good breakfast was included, and it was good.

Great for what I paid

Property was good. Location good if you want close to the airport.

I thank they can add more to the breakfast, it was okay. Parking was great

Everything is excellent! Staff are friendly !

Very good

The floor of the room was very wornout and not cleaned. Bathroom had a broken parts under the sink that made dirty residues on toilet paper. And there're tiny black bugs like fleas around the sink top. We were so disappointed by their menagements and maintenance of the property. They charged the parking fees of $25 per night top of the per night rates.

This room was very dirty. Hair and dirty marks all on and under the mattress. Huge dirty stains on the carpet. Also scuff marks on the wall. The room also smelled of moth balls.The plumbing is bad. The water goes down very slow so as you shower you are standing in your own dirt. The sink you wash your hands in also goes down slowly. The best thing about this hotel is the breakfast!

Did not get to do breakfast left hotel very early

Fine.