Mayfair House Hotel & Garden

-Rooms were clean but you can hear guests in other rooms throughout the night. -Windows in the elevator were not as clean and had stains on them. -No mattress toppers available. Some receptionist at the front desk were not kind. Be aware of racism and discrimination towards people of different races and classes from those working in reception as well. During my first stay, another guest was given extended stay past the regular late check out time no questions asked. When I asked for the latest check out time, I was not given the same late check out as the other guest. I returned shortly after to tell them I did not sleep through the night because the beds were uncomfortable and asked for the later extension that was given to the other guest. It was finally given in the end. Also, be aware of false advertisement. I was told by David at reception that I would be upgraded for not sleeping well during my first stay without being charged a fee and I was.

I booked this for a client and she was extremely satisfied

Beautiful property, and the staff were friendly and helpful. I enjoyed my stay.

Everything

Beautiful room, ample space of room, everything worked. Great location in Coconut Grove. Rooftop pool with excellent views of the town. Nice bar upstairs at the pool. They had beautiful plants and lovely foliage made for a great experience. Price was too high. Food was just okay. The plants needed more water as some looked like they were starting to wilt.

Small refrigerators, windows not cleaned well, no mattress toppers

There was only one downside. The room was rather dark, with individual lighting around the perimeter, nothing covering the middle of the room. I had to use the bathroom on the first night, found a small light by the bed, but on the way back it was quite dark and I bumped into a bedpost, spraining or breaking a toe quite badly. This impacted my entire trip, and now a week later it is no better. Better lighting is needed.

Exceptional

Wonderful location in coco grove, lush interesting hotel with breakfast included, beware valet parking as it is very pricey at $57 USD , great parkade across the street , very comfy bed and pillows, quiet room, will stay here again

This was a fantastic spot in a walkable neighborhood, we would definitely stay here again.

Super unique look and feel. Loved it. But the elevators are a problem in the am.

There was a $75 "early check-in" fee for anyone who wanted to check in before 1 p.m. even though the room was ready for check-in. The rooms are very dark and there is no closet space for clothes. There is an open closet to hang clothes.

Great location awesome staff

Lovely place. Food was ok. Staff at front desk really nice. Balcony was very nice. The valet was not helpful when I asked for assistance. Things took a long time together to room.

The room had a great stocked bar, but why charge for bottled water? The staff was great.

Great location in Coconut Grove. Unique architecture gives it a special vibe.

Lovely stay, beautiful space, convenient location for restaurants in Coconut Grove.

Good valet parking! The hotel is in serious need of renovation and did not meet expectations at all. The room was very dark, decorated in an odd orange tone, and had extremely poor lighting throughout. The balcony faced directly onto a brick wall, offering absolutely no view or natural atmosphere. Basic comforts were also missing — there was no proper coffee machine, no iron, and the shower had very low water pressure. In addition, the shower lacked a proper door, which meant water ended up everywhere in the bathroom. Unfortunately, this is not a hotel I would recommend to anyone looking for comfort or a pleasant stay.

Great staff. Breakfasts delicious. Rooftop fantastic.

Kind of old. Limited breakfast options. Bar was nice. Rooms large but dark. Not enough chairs at pool.