Anderson Ocean Club and Spa by Oceana Resorts

The property is in a very good location. Close enough to the attractions, but far enough where it’s not congested or too noisy, Love the pier access to the beach! I wish there were beach umbrellas around the pool area. I also didn’t like so many available entrances around the property.

Bad

Location and valet Elevators were out of order had to wait 30 minutes to go down to check out

Convince Parking

The location. The room was very nice! That we couldn't get in our room with the key card that was provided to us by front desk clerk. . The key was not set and after reporting it, we were still given the wrong key. They finally got it right after the 3rd request. This was very frustrating.

The view and how clean it was Some elevator was out of order and took a long time to get in

For the price nothing Staff was rude, customer service was lacking, 6 elevators and only 4 work took over an hour to get from our floor to the lobby during checkout, no breakfast or even coffee, had to carry all our bags due to no carts available and limited bellhoppers

The Rooms where clean and nice The beds where hard and uncomfortable, also the bathroom tub is a little outdated, and the wifi sucks, as well as the elevator went out the whole time

The couch in our room had stains. Placed blanket on top that we bought to feel comfortable sitting on it. The comforter and the bedroom were not clean.

Everything great view, clean rooms, very nice staff I can’t think of anything I didn’t like

Exceptional

I loved everything. Can't wait to stay there again!!! The parking could be better.

Location is great. Facility is good My shower didn't work had to call maintenance and I had a leak under the sink. All of my belongings got wet

That’s it was clean employees was nice it was spacious

Superb

Everything was clean and comfortable! I enjoyed my stay and will stay again! Our hot water wasn’t always hot, but everything else was awesome!!

The hotel met our expectations: it was clean, in a convenient location, and offered an ocean view—and the service was excellent. No complaints about the front desk; the entire team, including the concierge, was perfect. I would certainly recommend it. N/A

Superb

Pleasant

The room was nice and clean