Homewood Suites by Hilton Myrtle Beach Oceanfront

Amazing Staff with great customer service, great breakfast selection, loved the ocean view, clean room, loved the 2 televisions in room

I liked the location. The long wait once check in started and trying to get on that elevator.

The rooms should be cleaned every other day during stays at the hotel. Or at least leave extra trash bags and some type of sweeper for the floor. Also there should be enough towels and wash cloths in the rooms to accommodate the number of guest in the room.

Bad

Superb

The location and friendly staff Room was not clean, dirty towels and dirty dishes in the sink.

Everything was good. No complaints

This was our second time here and thank goodness because they tried to put us in a room half the size of what we paid for (without the kitchenette we planned on utilizing). The desk staff (a manager, no less) was not kind in helping us resolve this and blamed Expedia, telling us to call them “to have them fix it” (?!), and also that they were out of suites. We stood our ground and - what do you know! - they “found” an available suite for us… like we’d paid for. Checkout was equally horrible. We had a 40 minute wait to get an elevator from the 16th floor. They also deactivated our room key before checking out and before it was even checkout time, making the whole process unbelievable stressful. The hotel doesn’t have the elevator capacity to accommodate everyone checking out at 11:00 and need to figure out a staggered system. The time in between checking in and out was enjoyable. Great beach access, we love the pool and hot tubs, and the included breakfast is consistently pretty good. If you can get a suite (good luck), it was comfortable for our family of 6, which is saying something. My family ultimately had a great time, but for the big hassles we had, I’m uncertain we would stay here again.

My family enjoyed everything about their stay at the Hotel. Especially the room, view and handicap/wheelchair accommodations.🤗

Superb

The property is very nice and great location

Superb

Exceptional

The pool and slide and breakfast The cleaning staff could use some training when they would clean the rooms it wouldn’t be clean felt like for the price that was paid isn’t good

Breakfast Outside pool

The Location is direct on the beach, and very close to the boardwalk. Many restaurants were within walking distance. There is a lot of entertainment for all ages. After four days we had the first cleaning in our room, after complaining about it. the first 3 days I had to get to the reception to get fresh towels. The bathroom door was very dirty and sticky. The tables in the breakfast area were not cleaned between guests. The furniture is pretty worn out

Very good

The hotel was right on the boardwalk and it offered a full breakfast and valet parking for the guests. It was an excellent room with lots of amenities!

They staff were all very nice. Being able to text the front desk with questions or requests was a great experience. The kids loved the facilities. The pool and slide were a huge bonus. They spent at least two hours each day just swimming. Breakfast was always well stocked with a variety of breakfast foods: scrambled eggs, different meat selections, potatoes, fruits, cereal, waffles, muffins, etc. The location is very convenient. We walked down the boardwalk one night to one of the piers. That particular pier put on a great fireworks show on Wednesday night. There's also a Starbucks and ice cream shop just next door. The on-premise cafe also serves a good lunch and dinner if you're just wanting to say close to the beach and not drive anywhere. My only cons: The parking was $25/day regardless if you valet or not. It didn't bother me that much but I also don't remember seeing that when I made my reservations. I may have overlooked it though. The room also seemed slightly worn but it was nothing that we worried about. I have a higher tolerance for rooms that are that close to the beach. I'm ok with some slightly worn carpet and a cabinet drawer that seems messed up. It wasn't enough to keep me from wanting to go right back there next year.

Very good