Palette Sunset Waves Resort Myrtle Beach Oceanfront

Nothing I was refused a refund to stay in an absolute dump that was condemned by the city, it was the projects of Myrtle Beach

They are amazing. Yes they have been doing some work to the place but that is anywhere. They are a great place I would stay again!!!

I didn't get to go on my vacation because you canceled my room! Then o was harrassed by you employees everyday throufh calls and messages! On top of everything, you tried taking money out of my bank account!! I owe you nothing! How can you charge for a canceled room?! I will never book through your company or refer anyone to you!!

This motel is not even open. This is a scam . Not even the same building. I will be returning with the police for fraud. I’ve been try to get my refund for weeks now. It’s not the money it’s the point. I’m a retired police officer and I will file fraud charges

My stay was horrible. The first room we had wasn’t cleaned and messed like urine. There was no tv in the room. We asked to be moved and that room had a tv that didn’t and no remote. There were insects flying around. The party that was with us had to be moved too. The room had no refrigerator. That room also was dirty and smelled too like mold.

My room was disgusting. Not clean, mold on the bed, trash left in the room. Would not recommend staying here

Got to hotel it a closed. called and no one answered the phone.

Run down hotel, no office to check in, windows boarded up, no functioning pool, no workers, stole my money and had to find somewhere else on the fly.

I had to wait almost 2 hours to get the room key, TV was broken, no fridge in our room and no A/C.

Nothing like the picture, it’s not a resort like I reserved. Did nNOT GET ocean view like I paid for just an all around bad experience

Absolute the worst hotel ever stayed it. It is so run down it does not look anything like the pictures. All pool were closed and not working. No housekeeping you must take the dirty towels to the front office every day and exchange them. No parking no where close to the hotel you must park two blocks away and walk. We had to wait for over three hours to get toilet tissue and towels when we first got there because there was none in the room. Beds were super hard, no iron or ironing board, tv sitting on a table and not hanging no telephone. Terrible terrible please read all the reviews and DO NOT STAY HERE.

The worst place in the world . The apartments looks like shitt in my room the ac it wasn’t working the tv same thing .The worst experience in the world is a nasty place I don’t recommend this place at all the maintenance guy Joe is a bitc### the place not even exists the office is hidden.

The hotel sheets were dirty. Ask the staff for a broom I had to go buy one.the pool was not open two days. I was there. It was not told to me. It has great beach access. I would wait about two years before going back if I did do. I left today early because I just felt like I was ready to go home because of the experience. It will be a great hotel in a couple of years, but as of this moment, it is not.

Hotel closed, shutdown at date unknown.

Terrible experience overall, not recommended

Gross disgusting hotel, not the name advertised as. Could not even stay

this hotel wasn't even avail when we arrived. i wasn't notified that i would be displaced and the room i was displaced to was not even close to what I paid for. i would like a refund on half of the money spent. i was forced to go over budget due to my accommodations and i was displeased all the way around.

Horrible place elevators did not work no tv or wifi like advertised refrigerator did not work all the pools were green and closed and a week before July 4th? No parking at hotel had to pay for public parking and uber to hotel DO NOT STAY HERE!!! SAVE YOUR MONEY!!! SCAM!!!!

This place is essentially abandoned. When we finally found it, because there is no sign or indication that it is actually a hotel, they told us they didn’t have a room for us. To say the least, we were relieved even though we had to then find a room on a peak Saturday night. Avoid at all cost!

Resort area closed and the tv did not work apparently under renovations