Royal Palace Inn & Suites

The staff was nice though, but the place had cockroaches

We had a wonderful experience at this hotel during our stay from June 11–13. The owner was incredibly friendly, welcoming, and went above and beyond to make our stay enjoyable. He even upgraded our room at no extra charge, which was such a thoughtful gesture. The hotel was clean, comfortable, and very reasonably priced. We truly appreciated the excellent customer service and hospitality. We will definitely be booking here again this summer we recommend it to anyone looking for a great stay at an affordable price.

The sink faucet was already dripping when we arrived. The next morning, my mother went to brush her teeth and when she tried to turn the water off, the faucet would not stop running. We checked underneath the sink and found the cold water valve simply spun while the hot water valve was stuck. We reported the problem to the front desk, and a maid came in and literally popped the sink handle off. To make matters worse, I checked my bank account and discovered they kept our security deposit. When I called, I was accused of using too much pressure and breaking their supposedly new faucet, despite the plumbing problems that clearly existed before we ever touched it. This property is old, poorly maintained, and far from what I expected.

The night manager was very rude, arguing with multiple quests while we were there.

Everything

Didn’t even stay it was unsafe. Nothing

Absolutely nothing. The staff was horrible, rude, They have you pay and turn around and say you cannot have visitors as if you’re a child. She kicked my son and his friends out and threatened to keep my money and put me out. The staff was horrible, rude, They have you pay and turn around and say you cannot have visitors as if you’re a child. She kicked my son and his friends out and threatened to keep my money and put me out. The rooms had no shower curtain nets

Excellent place to stay when visiting the beach!

The please rinks of a mold smell of some sort . Might be the dampness in the rug I’m not sure but it smells awful. The blankets are way too thin . Like paper . For all the strict rules and the the fee’s like a cleaning fee . This place should have been $50 a night .

Great

Good location, the night staff very friendly and accommodating. Extremely helpful with explaining how to park with the road barriers in place. N/a

Everything was good

Close to the beach and strip. N/A

Everything was ok.

My husband hand is swollen he got bite from something has he was sleeping on the bed .

The sofa needs to be thrown out, smelled like pee ??

Additional parking wasn't clear. We got back to the hotel late and all of the spots around the hotel were booked. Had to find a staff that pointed out the other available lot, which was only visible coming one direction on that road

Was mislead from the beginning. They do allow pets with a 50$ a fee that is non refundable. They will knock on your door every 30 minutes to tell you about sometging your doing wrong. I was trying to u pack from my vehicle and got stopped about not having tag on mirror in car. Was on front seat. Yelled at for not having the sign on the dor with dog wrote in marker. I was not even done bringing stuff in from the car called again for noise complaint wasnt even are room. Called because dog was barking because of the flashing lights from the 6 cop cars and multiple cops (regular happing thing.

Nothing Was the worst place I ever stayed, was not clean and costed way to much for a night. Owner was very rude and trying to charge more than the actual price

I didnt like anything about it. The fridge didn’t work, the ice machine was out, it wasn’t clean it smelt like mildew. I only stayed 2 night and ended up having to book somewhere else for the second.. but no refund was going to be issued. The lady was rude and insisted I pay a 50$ deposit for a room that was already nasty, stinks, and hardly nothing works. Never again will I stay here..