Quality Inn & Suites Myrtle Beach near Outlets

The lobby was nice There was this smell in the hallways and the breakfast was ok

I loved the women that worked the front desk but the owner was absolutely awful The owner was very rude I was double charged deposit when I extended my stay but he kept arguing that it was supposed to be like that until I spoke with an employee and she had to convince him to release one of my deposits. He would not give me clean towels. There were 2 adults and 2 kids in my room and they gave me 2 towels he said if I wanted more to use a pool towel...Just nasty for no reason. Every guest he interacted with was treated awful. Also kept upping the price on us and would not let us extend through the app he said he would not honor the price.

Pleasant

The person at the counter who waited on me had me wait for 15 minutes while he was handing a personal phone call.

Very good

Exceptional

It wasn't perfect. Rusty hinges, bathroom wasn't perfectly clean, safety lock was broken off. Ac wasn't working properly but it was working. Microwave needs to be replaced, rusted inside. The staff and continental breakfast were nice.

Nothing It was mild in the rooms. Broken things. Customer service/management was disgusting.

Exceptional

The air conditioner wasn’t cool, I could smell the trash by the ice maker, the elevator need to be serviced.

Exceptional

Shower was hot and had good pressure.

My family and I stayed for 2 nights. Check in was smooth and the front dest associated was nice. Once we got into our room I did my typical inspection of the room. I pulled back the sheets and instantly was disgusted!!! Hair of some sort was all over the beds ( 2 double beds) it looked to be animal hair. I immediately went downstairs...our room was changed immediately. The second room was ok. Knats was coming out the drain, there was a strong odor. But we dealt with it. The night time got real!! Dogs barking, upstairs guest was literally stomping and what sounded like furniture being drugged across the floor!! I was pissed and tired! The next day I asked for towels ( 4 people in a room and they only provide 2 washcloths) the housekeeper had the nerve!! To tell me that they can only provide 2 washcloths per room!! I immediately responded so " are we supposed to share towels) she said yes!! Im angry at this point! Because how is this ok.. as well as sanitary! She was very nasty.

The staff was polite. The bed was hard, the breakfast wasn't a breakfast, there was no room service, and the location was nowhere near the beach.

Unpleasant, musty smell in the entire room.

Elevator was terrible it went down during my stay. HouseKeeping enters your room randomly through the day before check out without permission.

Pool Staff

The location was very convenient for a state test thing site that I needed to arrive at an early hour. The manager did observe the grounds and it was a small comfy hotel

The price and location were good and convenient. The place smelled like an old basement. Damp and so much humidity that the laminate flooring was peeling up. AC was awful. On/off all night and just blowing warm air. I didn't even want to step on the floor with socks it was so gross.

Location is convenient Too many clients smoke marijuana Smells very bad.